Problem with generating pdf (font)

-- HikaShop version -- : 3.1.1
-- HikaSerial version -- : 2.0.0
-- Joomla version -- : 3.7.3
-- PHP version -- : 5.6.31
-- Browser(s) name and version -- : Firefox

Hi, i just updated Hikaserial.

Tried to generate a pdf as attachment (selling a voucher).
The checkout works. Creating vouchers as PNG work.
But problem with creating a PDF:

When changing the ORDER to "shipped" or "confirmed" in the administration I get this error message:

Warning: opendir(/home/.sites/104/site1948644/web/2017-05/media/com_hikaserial/fonts/tcpdf/): failed to open dir: No such file or directory in /home/.sites/104/site1948644/web/2017-05/administrator/components/com_hikaserial/inc/tcpdf/tcpdf.php on line 1945 TCPDF ERROR: Could not include font definition file: helvetica

Same when changing the font or template for pdf creation.
The folder and the file is there.
Does not create a PDF and does not send it to the customer.

What can I do?

Hi,

I have exactly the same problem:

Warning: opendir(/home/public_html/media/com_hikaserial/fonts/tcpdf/): failed to open dir: No such file or directory in /home/public_html/administrator/components/com_hikaserial/inc/tcpdf/tcpdf.php on line 1945
TCPDF ERROR: Could not include font definition file: helvetica

It does not make a difference the font I choose, always same error.

Thanks

re-downloaded and re-installed.

If I select arial as the font in the plugin config I get:
TCPDF ERROR: Could not include font definition file: arial

if I select any other font in the plugin config I get:
Fatal error: Call to undefined method TCPDF::GDImage() in /home/tangopol/public_html/mg/plugins/hikaserial/pdfserial/pdfserial.php on line 538

Well, the QR code is breaking the execution, even if I make it of size 1px...and the Arial font type does NOT work....

NO QR code = completely useless plugin

Very disappointing

Hi,

I re-installed the latest version from today.

Now I have a new and very strange problem:

When changing the ORDER to "confirmed" I do not get the error message anymore.
An pdf is opened automatically in a browser window with the name "index.php-1.pdf",
when trying it a second time there is a pdf named "index.php-2.pdf"... and so on.

This pdf has 10 pages with some information in it, but of course it does not look as the voucher should look like.

No email with the PDF voucher is sent to the customer.

With QR Code or not, changing pdf template.... - always the same problem.

Hi,

I tried with TCPDF and with FPDF as possible in the serial setting area.
... but with same result.
Always an automatic download (pdf opens in a window) instead of sending the pdf to the customers email.

Serial settings:

???
thank you

Hello,

okay, I am gonna wait.

Let me know if I can help somehow, if you need ftp or admin access...

regards

Hi,

unfortunately it does not work.

The automatic PDF download ist gone - but now I get this error message in a lightbox:

Fatal error: Call to undefined method plgHikaserialPdfserial::getMime() in /home/.sites/104/site1948644/web/2017-05/plugins/hikaserial/pdfserial/pdfserial.php on line 294


Confirmations are send but no Email with the pdf voucher is send.
Same result with FPDF and TCPDF

Hi,

thank you, now a pdf is made and send to the customer.

But the file is named like "pdf5970a3263779f." without any ".pdf" file extension.
So it is like an unknown or dangerous file.

1. Please add the .pdf file extensions

2. I would like to use a background image or the template possibility for more beautiful pdfs. There is no documentation for using the pdf serial plugin yet or did I miss it?


thanks!