attach 1 serial per item in product list

Hello,

The HikaSerial workflow
1 - A pack is assigned to a product ( ok )
2 - When that product is bought, HikaSerial can assign serials to the order.
3 - The assignation depend on the order status (see setting "assignable order status" in your screenshot).
4 - HikaSerial use the pack setting for the serial assignation.
5 - Due to your "pack data", HikaSerial will first look for "free" serials in your database.
6 - Since there is no "free to use serials" (you can check the statistics in the pack screenshot) ; it will call the serial generator.
7 - You are using a "coupon generator"

Documentation of the coupon generator
www.hikashop.com/support/documentation/1...ugins-coupongen.html

If your order have the right order status and you do not have serials ; it would indicate that the generator did not (cannot) create the serials
The general issue is that you did not fully configured the coupon generator by missing the "coupon template" setting (if the coupon generator do not have a coupon template, it cannot duplicate that template to create a new coupon).

For the first time, I would recommend you to start with a "random generator" and once your workflow is working, you could switch on a "coupon generator".

Regards,

Hello,

You have assigned manually a pack to an order ; but since that pack ( serialperorder ) is still using the "coupon generator" ; the generation issue that I explained previously is still there.

Please create a "random generator" configuration and use it in your pack ( serialperorder) as generator.
www.hikashop.com/support/documentation/2...html#tuto_first_conf

Regards,

Hello,

1 - Unlimited quantity.
Deactivate the setting "link product quantity" : www.hikashop.com/support/documentation/1...ration.html#main_adv

2 - Order serial assignation
The assignation is made only when the order is going in confirmation state.
Since you have change the pack settings, you must click on the button "refresh associations" to force the refreshing of serial association in the order.

Regards,