Did you create a correct coupon template ?
Yes the coupon duplicates.
More than that, you don't have to create "manually" the coupons, you don't have to "populate" the pack with serial-coupon ; specially if you have a dynamic price coupon (depending on the pack' associated product price).
I don't understand what you mean.
The gift certificate tutorial explain the global working and the common configuration. I am sorry if the tutorial can't know your specific requirements and specific needs ; it explains the classical configuration and it already helped a lot of users to start with HikaSerial.
That's also why we have a support forum, for the non-common cases.
But at this moment I will require details about what you want to do, otherwise I won't be able to help/guide you correctly.
I am trying to follow along with the general configuration first. I want to be able to sell a gift certificate. I am trying to follow the instructions but not getting the result shown in the example.
Beyond that, I want to sell a pack of 5 gift certificates as a single item.
1) It is not related to the Serial but to the HikaShop coupon. The serial is not useful at all if you are using the coupon generator because the useful part is the HikaShop coupon (which has his own life).
What I see is that the coupon generator duplicates the HikaShop coupon in every way except a random name. This means that it also duplicates the quota. This is not effective as a gift certificate because the same serial number can be used multiple times.
2) So you have to override the HikaSerial view to not display the serials in the emails.
( It is not explained in the tutorial for sure, it's not something people asked generally. )
I don't understand because this is what I want. I want to send the serial in an email. I'm not getting any email.
3) It is not related to HikaSerial, it is related to HikaShop and the "product > limits" or the "product quota".
( And like the previous point, it's not something I can put in the tutorial, it is really specific to your requirements )
My goal is to sell 5 gift cards as a single item. Not have the customer choose 1,2,3,4, or 5
4) You will have separate image generated by the plugin "attach serial".
It is not possible to get separate emails for each products of an order ; it is HikaShop related and HikaShop send an email to the customer for an order notification. If you want to have several emails, you have to make several orders.
If I can include all 5 in the same email that would work.
Thanks