Gift certificate

Hello,

1 - The HikaShop coupons do not have such kind of feature.
But if you want to have something similar, you can see to use the "user points" system ; it will be more like a sum of credits that the customer will be able to use.
And with HikaSerial you can generate serials which can give specific amount of "user points".

2 - The generator plugins base their generation on the price of the final product ; which includes discounts.
If you don't want to include discount it would require a little development or an adjustment in the configuration (like increasing the percentage of the price to have something greater than 100% ; or using fixed values).

3 - There is no setting for the gift certificates nor documentation.
A gift certificate is what you want to configure/create ; HikaSerial provide the tools which allow you to do such with a very high flexibility.
You can choose to use the "coupon generator" or the "user points" one ; you can choose to include an image or a PDF into the email ; you can choose to send a specific email to another person with the image or PDF...
But you can also generate a classical (random) serial number without any extra data and authorize that serial to be used in a physical shop as a gift certificate.
The notion of "gift certificate" is really huge.

4 - Shipping is related to the configuration of the product weight, HikaShop global configuration and shipping method.
It has nothing to do with HikaSerial.

PS : Thanks. If we need some access, we will ask for it.
But it won't be via "private message" it will be exclusively via our "contact us" form (with an URL to the forum thread where the credentials has been asked so the support team will know what to do).

Hello,

1 - Points documentation : www.hikashop.com/support/documentation/257-using-points.html
HikaSerial Generator : www.hikashop.com/support/documentation/2...ugins-pointsgen.html
HikaSerial Consumer : www.hikashop.com/support/documentation/2...-pointsconsumer.html

2 - In the configuration of the generators...
Aka "Variable discount" : www.hikashop.com/support/documentation/1...ugins-coupongen.html

3 - Yes
www.hikashop.com/support/documentation/3...iltocustomfield.html

4 -

Shipping is related to the configuration of the product weight, HikaShop global configuration and shipping method.
It has nothing to do with HikaSerial.

Hello,

The current implementation of the "points generator" and "points consumer" is to use the consumption system.
So the customer gets a serial (a code) that he has to use in the website to credit its account with the according number of points.
We choose that way to allow the customer to offer the code to somebody else. That other person would have to create an account in the website, use the serial and get the points.

The rest regarding the usage of points to buy products is related to the HikaShop "points" payment plugin.
And because that plugin allow a customer to use points to have a dynamic discount ; customers can spent the points when they want (and in several times).
In such process, there is no need for an administrator to do anything.

Regards,

Hello,

Using the serial to be credited with points OR using the points during the checkout ?

Regards,

Hello,

By performing a consumption of the serial in your website :
www.hikashop.com/support/documentation/1...onsume-features.html

The easiest way is to add an HikaSerial module in your website ; so you will have a textbox where you can enter the serial and get the points.
CF:

So the customer gets a serial (a code) that he has to use in the website to credit its account with the according number of points.
We choose that way to allow the customer to offer the code to somebody else. That other person would have to create an account in the website, use the serial and get the points.

Hi,

1 - You can see it during the checkout (via the "points" block).
Otherwise it would require some view override within HikaShop (in such case, please open a new thread in the HikaShop section of the forum).

2 - If you're just selling one gift certificate (or few) ; the easier would be to have a fixed value in the point generator(s).
Otherwise, another solution would be to have a percentage higher than 100% in order to compensate the discount (like 111.111%).

Regards,

Hello,

"User Points" is a feature related to HikaShop.
HikaSerial have some feature which interact with the system but if you do have questions regarding how to pay with points ; you have to ask the HikaShop support team in the HIkaShop section of the forum.

But, if you just try to understand the global situation ; knowing that a guest account do not have an account ; no login/password to authenticate itself, you would deduce that a guest can't have points since he won't be able to use them afterwards.

Regards,

Hello,

No ; The system can't know that it's from a gift certificate since you're using points and it's not part of HikaSerial.
There is no kind of "logic" which can allow HikaSerial to not perform that action.

But you should more look at the way to not allow a product to be bought using points.
Or you can simply add a "product limitation" on the gift certificate product ; forbidding that this product can be bought more than one time.

Regards,

Hello,

I'm sorry but I gave you all the information in my previous message.
And I also precised that the usage of points is not related to HikaSerial or the support I provide here.
If you want to know more about the points you can post in the HikaShop section of the forum.

Regards,