Paypal sandbox pending

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12 years 7 months ago #44680

Hi,
with my Paypal Sandbox, when I pay, my command stays with the Pending status, and the administrator gets no email.
Only the command creation.

Is it normal ?
Thanks

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12 years 7 months ago #44861

If you don't get payment notifications, you should check the documentation here:
www.hikashop.com/en/support/documentatio...or.html#notification

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12 years 7 months ago #45571

Thanks Nicolas,
but what do you mean by : "In the same manner, the menu on the checkout is not accessible to non logged in users." ?

When you add an article to the cart, the first step is to authenticate or to create an account. But the cart is filled if you don't register.

But to go through the checkout process steps (and for paying), you need to be logged in.
How Paypal returns the payment notification (Done in Paypal backend, with confirmation to the user) ?
I haven't modified IPs and .htaccess



When I make the payment in Paypal Sandbox, I get a confirmation of the payment and a link-back to my site. When I click on it, I receive the message THANK_YOU_FOR_PURCHASE
Then in Hikashop, the payment is Pending with "Notification automatique de paiement reçue" and PayPal transaction id:XXXXX
and I receive from Hikashop a PAYMENT_NOTIFICATION_FOR_ORDER mail saying :
Une notification de Paypal a été reçue avec le statut: Pending. La commande a maintenant le statut 'En attente'.
with a link to www.hikashop.com/index.php?option=com_up...paypal-error#pending

Are notifications working with the Developpers Sandbox ?
Regards

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Last edit: 12 years 7 months ago by codewarrior.

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12 years 7 months ago #45796

Thanks for your help, my site has to be in production next week and I'm stuck with Paypal since a long time.
I'm gonna buy your great software this week !
Regards

Last edit: 12 years 7 months ago by codewarrior.

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12 years 7 months ago #45977

Essential version buyed today for starting.
Regards

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12 years 7 months ago #46003

Hi,

The payment notification from PayPal to HikaShop is sent via a specific request directly from PayPal to HikaShop. PayPal doesn't have to be logged in. There is a specific security structure for that request called IPN.
Anyway, you said that you got the notification email from HikaShop saying that the order is pending. It means that everything is working fine. Your orders are pending because PayPal sent a payment notification saying that the payment is pending on their end.
If you want your payments to be validated by PayPal, you can do like that:
www.cosmocentral.com/2009/07/payment_sta...dbox-always-pending/

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12 years 7 months ago #46278

Thanks, it works now, my payments are confirmed. :laugh:
Regards

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