Cart links button not working, screen freezing

  • Posts: 37
  • Thank you received: 1
10 years 2 weeks ago #177973

-- HikaShop version -- : 2.3.4
-- HikaMarket version -- : 1.4.4
-- Joomla version -- : 3.3.3
-- PHP version -- : 5.3.29

Hi all,

the "Cart links" button in the frontend is not working, after clicking the button the screen is "freezing" and I have to refresh the screen with the F5-button. This happens in Firefox 33.0.2 and also in IE11.
Adding a product in the frontend is working.

Best regards
Torsten

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
10 years 2 weeks ago #177986

Hi,

The "cart links" open a popup ; So I think that you should change the option "popup mode" in your HikaShop configuration.
I think that the popup is open but not right visible, so using another popup mode should fix the issue.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 37
  • Thank you received: 1
10 years 2 weeks ago #178006

Hi Jerome,

many thanks for the update. Where can I find the setting for the popups in Hikashop ?

Best regards
Torsten

Please Log in or Create an account to join the conversation.

  • Posts: 37
  • Thank you received: 1
10 years 2 weeks ago #178007

Hi again,

just found it, but the window is a bit small. How can I change that ?



Many thanks
Torsten

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
10 years 2 weeks ago #178020

Hi,

I think the problem is linked with your template.
The popup display an iframe with a special page (productmarket cartlink).
This page does not have a view, it just return two text areas (you can see the function in the controller components/com_hikamarket/controllers/product.php - function cartlink).

So I think that your template is overriding the textarea display to make it like that ; the text area should be bigger (4 rows and 5 rows)

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: TorstenL

Please Log in or Create an account to join the conversation.

  • Posts: 37
  • Thank you received: 1
10 years 2 weeks ago #178114

Hi Jerome,

many thanks for your help, it´s working now. Found the file to edit and it´s looking much better now :)

Best regards
Torsten

Please Log in or Create an account to join the conversation.

Moderators: Obsidev
Time to create page: 0.062 seconds
Powered by Kunena Forum