Issue with unpublished variants

  • Posts: 12953
  • Thank you received: 1778
9 years 1 month ago #217969

Hello,

Work with multiple variants of the same product? e.g. colour and size?

Yes it will just hide the combination which is out of stock.

Last edit: 9 years 1 month ago by Mohamed Thelji.

Please Log in or Create an account to join the conversation.

  • Posts: 363
  • Thank you received: 7
  • Hikashop Business
9 years 1 month ago #218037

Will it also hide if the variant is un published?

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
9 years 1 month ago #218073

Hi,

Feel free to test !

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 363
  • Thank you received: 7
  • Hikashop Business
9 years 2 weeks ago #219161

This unfortunately doesn't hide the the options that are 0 stock or unpublished.

example:
192.185.97.53/~shipshape/index.php?optio...widthways&Itemid=433

How can the unpublished variants not be shown to the customer?

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
9 years 2 weeks ago #219184

There are two things:
1. Make sure you turn off the "show out of stock products" setting of the HikaShop configuration so that the system won't display out of stock variants.
2. Values that are used by at least one variant have to be displayed so that you can select that variant. If you have a variant for the "blue" value of the "color" characteristic and for the XL value of the size characteristic and that you don't have any other sizes of the product in blue, the blue value will have to display in the characteristic dropdown and thus you'll be able to select the other variants of that color even if they don't exist (but you won't be able to purchase them).
A solution to that is to change the "characteristic display method" to "list" and that way you'll only get the variants that do exist, but it's not adapted to the way you configured your products.

Please Log in or Create an account to join the conversation.

Time to create page: 0.072 seconds
Powered by Kunena Forum