When I create a test order from my site, and pay using Paypal, I receive the administrative confirmation email stating that:
A Paypal notification was received with the status Completed. The order is now confirmed.
I have verified on the orders screen that the state of the order has changed to confirmed.
However, when I refund the money on the Paypal site, I get another administrative email saying:
A Paypal notification was received with the status Refunded. The order status was not changed
Can you think of a reason why the status would automatically change for a payment confirmation, but not a refund?
FYI, I am using the Paypal sandbox to test this out.
Thanks!