Checkout workflow invalid

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12 years 10 months ago #35096

That's strange indeed.

Thank you for your feedback.

Others had that problem on Chrome on Windows and again we couldn't reproduce it. Maybe it's related to their cache on their Chrome too.

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12 years 10 months ago #35097

Hi / Bonjour Nicolas,

Therefore i invite other people to clear cache at first and to check it because on fresh browse i didn't have this issue. I tried on FF, Opera, IE, Safari and Chrome without any trouble now.

At first i installed the starter edition..but after few hours, i decided to buy the business edition as i wasn't satisfied about new VM component status.
i guess the bug is in starter edition.
I also read a thread that people having the started edition needed firstly to put shop off-line and to make changes and save it. next to put online to reactivate data saving.

so i believe issue is in starter edition.

Anyway, i'm very pleased till now (only 2 days with hikashop) with your component.

A.


What does not kill you, makes you stronger.

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12 years 10 months ago #35118

Thanks.

The checkout workflow setup screen is the same in all versions so I believe that the version you have doesn't matter for that problem to occur. Anyway, I'm glad you found out.

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12 years 10 months ago #35144

Between Christmas and New Year I bought a brand new barebone PC and had my browsers (including Google Crome) installed from scratch. While the problem persists on my old PC, it works like a charm on the new one with both Google Crome and MSIE (both latest versions) and the HikaShop Starter kit.

Although we shouldn't jump to conlusions, maybe the question is what the difference is between a(n older) Google Crome, painstakenly patched through Google's updates, and a brand new Google Crome installation? Is "stuff" remaining unpatched and not up to par, e.g. JavaScript stubs, that HikaShop uses for its interface?

/hamsel

Last edit: 12 years 10 months ago by hamsel. Reason: Typo

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12 years 10 months ago #35177

We're using mootools (the version included in joomla by default) for that piece of interface. Maybe there is an incompatibility between that version of mootools and some versions of chrome ? I couldn't find much information on that on Google though.

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12 years 8 months ago #40774

Hi,
same issue here.

Checkout workflow invalid. The modification is ignored. See the documentation for more information on how to configure that option
No valid weight unit entered. The system put back the default units.
No valid dimension unit entered. The system put back the default units.

with firefox 10.0.2 on a mac (cache cleared)

no issue with chrome 15.0.874.121

joomla 2.5.1
hika 1.5.6

Last edit: 12 years 8 months ago by marcmarc.

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12 years 8 months ago #40776

same issue in the hika cart module settings :
when the minicart button is selected, it is not saved in firefox

works in chrome

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12 years 8 months ago #40986

Hi,

We are still unable to reproduce the problem on our end. If someone having the problem on his website coudl share a back end access, we would be able to look at the problem.

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12 years 8 months ago #40998

localhost, sorry...

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12 years 8 months ago #42300

I have just paid for the business version, looks great but tried all the things in the forum and still cant get the:

Your checkout workflow is empty.
Checkout workflow invalid. The modification is ignored. See the documentation for more information on how to configure that option
No valid weight unit entered. The system put back the default units.
No valid dimension unit entered. The system put back the default units.
Successfully Saved

Error, really annoying. None of the fixes in here work. I am using Chrome.

Help!!!

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12 years 8 months ago #42309

Ok, so it is just Google Chrome that has the issue, i have just installed the latest:

Firefox
Safari
IE

It works fine but as soon as i use chrome it has that error.

Does anyone know how to stop it from doing it?

Considering I just spent £100 this could be a real show stopper.

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12 years 8 months ago #42336

Hi,

Could you providing a backend access to your website so that we can look at the problem ?
You can do so via our contact form: www.hikashop.com/en/contact-us.html
Please give a link to this thread in your message.

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12 years 8 months ago #42372

Since using firefox to configure it when i then use chrome it works fine. I think maybe it is an initial issue if you install with chrome then edit the config for the first time with chrome. Thansk for the quick reply though.

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12 years 8 months ago #42507

Yes, and it doesn't happen for all the websites either.
That's why we were not able to reproduce it yet and thus fix it.
If you happen to reproduce it in the future, don't hesitate to contact us so that we can look at it.

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