Adding characteristics to products

Hi,

A strange issue has been encountered, since upgrading to 1.5.8, when adding characteristics to products.

After adding a Characteristic to a product and then going to the 'Manage Variants' screen only one variant is displayed. I've looked at the database hikashop_product table and sure enough there is only one variant listed.

I have created a new test product and a new test Characteristic but the issue persists.

I have a custom modification in administrator/components/com_hikashop/classes/product.php.function updateCharacteristics

$subplu=1;
foreach($keys as $key){
	//$product_code = $element->product_code.'_'.implode('_',$key); // original code
	$product_code =$element->product_code.str_pad($subplu,2,"0",STR_PAD_LEFT); // generate full plu
	$subplu++; // increment sub plu by 1 each time around

Hi Nicolas,

Turned on debugging and tried as requested. No errors generated, but I have been able to get both a result and a failure using the same product and characteristics.

Success:

Hi Nicolas,

Yes, it's the latest version of Hikashop. I always install the update and then edit the modified file afterwards, just in the event that there is a change to that particular file.

As suggested I've done some more testing:

Create a new product and assign a characteristic - the variants are generated okay
Delete the characteristic and assign the same characteristic - the variants are generated okay
Delete the characteristic and assign a different one - only one variant is generated and it has the same details (ID etc) as the last variant of the previous characteristic but no characteristic value.
Delete the characteristic and assign a different one - it can be the same as the one originally applied - only one variant is generated as the line above.
On the variants screen delete the single item that exists and return to the main product. Immediately delete the characteristic. Now add a new characteristic and the variants are generated as expected.

After deleting the characteristic and then going to the 'Manage Variants' page, it displays the "You need to create characteristics" message. Returning to the main product page and then adding a new characteristic has resulted in the variants being generated each time I've tried.

It's only a hunch but to me it seems that there is some remnant of last variant hanging around after the characteristic has been deleted that is the cause of the issue.

I hope this assists and if there is anything else that you need or I can do, let me know.

Regards,
Martyn.

Hi,

Glad to be of assistance.

Regards,
Martyn.

I suspect this was happening in 1.5.7 also.

When ever I play with characteristics, I have to be very thorough at saving after every stage. Even then it seems to screw up sometimes.

Look forward to seeing it more stable.

I think I have a very similar issue.
While I am editing text and price of variants, suddenly only one variant remains (other variants disappear).
I can't really understand at what point they do disappear, but it happens somewhere between changing from editing variants and back to main product.
From your post I understand the issue has to be corrected long ago. However, I am using today's version of Business Edition and the issue still persists.
Can you suggest any hint?
I attach the screenshots that I have as result of managing variants..

I have played around a little bit more with video capturing.
Hika's behaviour is very strange. Please look at the below two videos.
Please, note that I have just installed a business edition of H/S and have not altered it in no way.
Most often the issue appears after I update product page at front end and then return to back end...

www.youtube.com/watch?v=tfNrHJSvyDc&feature=youtu.be

www.youtube.com/watch?v=0mIBs9avQWg&feature=youtu.be

Hi,

If it is the same problem that you are having, then no the issue hasn't been fixed - it is to be included in the next version (see post #56478)

The posting that you may be referring to regarding the fix (#57153) is in fact acknowledging that the bug existed since version 1.0.0

Regards,
Martyn

Hi Martyn,
I don't think so. The post saying that the issue will be fixed within next release was dated beginning of July.
The latest version of HikaShop is dated by July 22nd.
This means your fix had to be included into the latest release.
Wasn't it? Shall I don't panic and just wait few more weeks?

Hi,

It was since upgrading to 1.5.8 that the issue was spotted and reported. According to the installation on the website the latest version is 1.5.8. So I guess that the latest release, with the bug-fix, has not yet been released. No doubt one of the mods will correct this if I'm wrong.

I'd wait before panicking

Regards,
Martyn.

Martyn,

Thanks. Noted.
Its a pity.

Hi Nicolas,

Was 1.5.9 not released as a stable release, then? I've just this minute checked the "About/Update" page on the installation and it shows "You have the latest stable version : 1.5.8". No upgrade to 1.5.9 is mentioned or offered.

Regards,
Martyn.

Hi Nicolas,

Thanks for the info. I generally check for and apply updates via the Auto-update and so wasn't aware that 1.5.9 had been released. As a result watashi was referring to 1.5.9 and I to 1.5.8 and a little bit of confusion started to arise around the version number.

Regards,
Martyn.

watashi wrote: I have played around a little bit more with video capturing.
Hika's behaviour is very strange. Please look at the below two videos.
Please, note that I have just installed a business edition of H/S and have not altered it in no way.
Most often the issue appears after I update product page at front end and then return to back end...

www.youtube.com/watch?v=tfNrHJSvyDc&feature=youtu.be

www.youtube.com/watch?v=0mIBs9avQWg&feature=youtu.be