1.5.8 to 1.6.0 Product Pictures stopped working

I have been doing some research on this and it may be coincidental that our recent update on HikaShop and maybe on Joomla to 2.5.6 caused an image display problem. I have been researching this on the net and found a lot of people talking about the 2.5.6 update. One solution suggested downloading Joomla 2.5.6 and FTPing the "libraries" and "includes" files directly, suggesting there was a problem there. I am not in my office to attempt this just yet but will post my finding by Wed if no one else has.

Just so you know, the images ARE still there. If you open directly, just the images, they download. There is some issue with Joomla and/or cache (though mine is off).

thanks for taking the hit on this Nicolas.

E.

** UPDATE **

I fixed my .htaccess and viola! The images appeared.

Give that a whirl...

@FRMR - What was wrong with your .htaccess file? What did you change in it?

Thanks,
Bill

I have been tweaking this to meet GoDaddy's site protection requirement and thus came up with this using both AdminTools and something from the web (at the bottom). NOTE that AdminTools incorrectly generates Options ALL -index (the term ALL blows up on GoDaddy so remove it).

There's a lot in that file... I can't see what might allow the .jpgs to display. The Rewrite Rule?

Sorry, I couldn't tell you exactly. I'm a retired web jockey pulled out of the archives to help friends. All I know is that the minute I 1) fixed file/folder permissions AND replaced my htaccess file, it appeared normal again.

All I can say is it was working great before the upgrade, I am
On Joomla 1.5 and I have 777/644 for my permissions and it still doesn't work.
Shane

Thanks! That fixed it! Any idea where that came from? I didn't create that .htaccess file? Did the hikashop update do it?

Regards,
Bill

Well that explains it. Wish we'd known about that feature!

Thanks again,
Regards,
Bill

I have updated to 1.6 also and have this problem. What seems to be happening is the path to the folder for the image thumbnail is incorrect. The thumbnails are being generated, but the size figures in the generated url are off causing a broken link. The thumbnails in question are those in the cart only. Not sure what is happening to the cart thumbnails, but this code must have a bug in it somewhere.

I referred to the steps above and none of the suggestions fixed the problem.

Please advise.

I have more a less the same problem. Images of products show up everywhere except those of products added with version 1.6.0 do not appear in the cart during checkout. Only a link is visible there.
Images of products added with version 1.5.8 do show up correctly in the cart.
I have set permissions to the hikashop media folders also to 777 but that doesn't solve it.

Might this be a general user/file/folder permission issue? I've been reading about the apache ownership of files and folders.
It seems that a lot of Joomla users have problems with that. I am not a server geek but my hoster can implement SuPHP so that problems with ownership should be solved. Will Hikashop work with that? All folders then will have the maximum CHMOD value 755 (files max 644). At this moment I can't set the FTP layer on even with setting the configuration.php to 777

There's not a permission issue here, I don't think. If you look at the way the URLs are constructed--they are pointing to incorrect folder destinations, but if you look in the uploads folders, you will see the images thumbnails are generated, but the folder name and the folder URL calling to it are wrong. You can rename the uploads folder to match the incorrect URL, but I am pretty sure there must be a bug somewhere yet to be found by the developers here.

@doodledesign

Thank you. You are probably right. I just copied the contents of the 1.5.8 checkout cart.php into the view of 1.6.0 and the problem remains.
If I copy the link to the image in the browser the image is displayed correctly. We'll have to wait for a solution.
In the meantime I have ruled out the display of images in the cart (see example). That works for me.
Now yet to make a popup window for the hideous link to the product. When a customer clicks on the link of the product in the cart all navigation is completely lost: product opens alone in the browser window without proper ways to navigate back to the cart.

Example here to add products to the cart: http://www.1968dewinkel.nl/cadeaubonnen


Amended cart.php (see attachment).

I am just taking a guess, but where ever--in the configuration php (admin part of hika), there is some code that creates the links to the thumbnails or creates the folder names. Somewhere in that area is the problem.

@doodledesign

I really don't know. The image link in the cart was correct (checked with Mozilla Firebug).

Maybe the fault is somewhere here?

<tr class="row1">
<td class="hikashop_cart_product_image_value">
<div class="hikashop_cart_product_image_thumb">
<a onclick="SqueezeBox.fromElement(this,{parse: 'rel'});return false;" href="/media/com_hikashop/upload/cadeaubon_1570569477.png" target="_blank" rel="{handler: 'image'}" title="cadeaubon-60-eur">
<img width="100" height="66" style="margin-top:10px;margin-bottom:10px;display:inline-block;vertical-align:middle" alt="cadeaubon-60-eur" src="/media/com_hikashop/upload/thumbnail_66x100/cadeaubon_1570569477.png">
</a>
</div>
</td>

I am already behind schedule and leave it for what it is now.

@doodledesign

Fixed. At least for me it worked. Saw in the showcase an example of a cart that was working correctly.
So I downloaded Hikashop Starter 1.60 Edition and copied a part of the PHP code from the cart.php into the checkout cart view.
After a few trial and errors voila...

Code to be copied and remove the red line:

<td class="hikashop_cart_product_image_value">
<?php if(!empty($row->images)){
$image = reset($row->images);
$width = $this->config->get('thumbnail_x');
$height = $this->config->get('thumbnail_y');
$this->image->checkSize($width,$height,$image);
if(!$this->config->get('thumbnail')){
echo '<img src="'.$this->image->uploadFolder_url.$image->file_path.'" alt="'.$image->file_name.'" id="hikashop_main_image" style="margin-top:10px;margin-bottom:10px;display:inline-block;vertical-align:middle" />';
}else{ ?>
<div class="hikashop_cart_product_image_thumb" >
<?php echo $this->image->display($image->file_path,true,$image->file_name,'style="margin-top:10px;margin-bottom:10px;display:inline-block;vertical-align:middle"', '', $width, $height); ?>
</div>
<?php }
} ?>
</td>

didero to the rescue! Works like a charm.

Just wanted to confirm that after reinstalling HS, things are now fixed. On a side note, and maybe I need a new thread for this:

-When I upload images, the first image seems to be the default image for the product. When I add the item to the cart however, the default seems to be the last image. I want it to be the first image as in the catalog. Is this a bug or feature or something I failed to set up?

Thanks
Shane