Norway not in Europe

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11 years 6 months ago #105200

Hi, we just had a customer from Norway, who couldn't choose a shipping method, because Norway apparently isn't counted as Europe in this respect, for which we have set the shipping and payment methods. So I created a shipping method specifically for Norway, which shows up ok.

But then the payment methods also didn't work. So I added the shipping methods for Norway, but that didn't help. So I completely removed any restrictions from the payment methods, thinking that if we can ship it it's ok. But there is still no payment method found for people from Norway (or outside of the EU I guess), even though every person on earth should see a payment method when there are no restrictions, no?

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11 years 6 months ago #105208

Hi,

Why not simply add Norway as a sub zone of your Europe zone via the menu System>Zones ?

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11 years 6 months ago #105249

Excellent, thank you, that solved it, didn't know it was possible. But anyway, there seems to be some kind of bug there, no?

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11 years 6 months ago #105258

The default Europe tax zone in HikaShop does not include Norway as it is not in the European Union VAT area:
en.wikipedia.org/wiki/European_Union_val...dded_tax#EU_VAT_area


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Last edit: 11 years 6 months ago by nicolas.

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