Sales this month - Total Showing should change

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11 years 4 months ago #110805

Just did a Cancel Order from the Backend (as it was a test order) and I see that the total sales where it added to it, should really change...as that is no longer a TRUE statement.

Is this a bug? Or just not thought out.

Thanks again, Jim

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11 years 4 months ago #110835

Hi,

Have you deleted or unpublished this order or you have change its status before ?

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11 years 4 months ago #110924

Hello Xavier and thank you very much for the the reply.

No, to Delete or Unpublish
No, I only changed status (I guess you are calling it) just once.

The exact steps I did was:

1) Open Joomla Admin
2) Components > HikaShop = Orders > Orders
3) Drop Down = Order Status >> Change To Cancelled
4) Pop Up Window opened and I sent message and checked "Notify Customer"

Jim

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11 years 4 months ago #111011

Hi there,

Just to be sure, are you talking about the report system?
If yes, could you please post a screenshot of your report configuration? Maybe you just selected the "cancelled" order status in this configuration.

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