Problem with characteristics in the backend

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9 years 8 months ago #193309

-- HikaShop version -- : Essential 2.3.5
-- Joomla version -- : 3.4.0
-- PHP version -- : 5.3.29
-- Browser(s) name and version -- : IE 11, FF, Chrome

Hi,

after the Joomla Update to the newest Version of 3.4.0 if have problems to manage the characteristics in the backend.

It is possible to create a new Characteristic but i can not manage the Values. The lightbox window of the "ADD VALUES" Button doesn't work. I can write the name of the value but i can not save it. also the edit button of values doesn't work.

I think its the problem of the lightbox window... maybe a javasricpt or jquery problem??!
I tried all browsers.

Please Help.

Best Regards
Georg Wieder

Last edit: 9 years 8 months ago by afreshdesign.

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9 years 8 months ago #193312

Hi,

Please update to the new HikaShop version (2.4.0 at the time of this writing). You can tell from the changelog that it's "Joomla 3.4-ready".

Need help with customisations of layouts, style or other site development? PM me!
(Don't forget to turn on "E-mail notification of new messages" )
The following user(s) said Thank You: Jerome

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9 years 8 months ago #193323

How can i do that?

The menu item Update in the backend says:
You have the latest stable version of HikaShop Essential: 2.3.5

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9 years 8 months ago #193325

afreshdesign wrote: How can i do that?


Here on this site: -> My account -> My subscriptions -> Download the latest version (2.4.0) of HikaShop (your edition, and your preferred package format)

Then install via the Joomla Extension Manager like a new extension over your existing version.

Need help with customisations of layouts, style or other site development? PM me!
(Don't forget to turn on "E-mail notification of new messages" )

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9 years 7 months ago #198484

I'm having this same problem...yet I have 2.4.0...downloaded in February.

Pam

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9 years 7 months ago #198517

Hi,

So please re-download HikaShop 2.4.0

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 7 months ago #198552

I can't.....my subscription ended in February after I downloaded the latest version of 2.4.0.

Is there no code I can input to fix it without having to pay for another version of 2.4.0?

Pam

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9 years 7 months ago #198558

Hi,

There are some thread which are talking about the popup issues:
www.hikashop.com/forum/install-update/87...g-orders.html#192264

For the "add characteristic", the best is to edit the file "administrator/components/com_hikashop/views/characteristic/tmpl/addcharacteristic.php" and replace

860, 480, '', '', 'link',true
By
860, 480, '', '', 'link'

You have also to check that in the helper popup (administrator/components/com_hikashop/helpers/popup.php) you do not have the line:
$bootstrapParams['url'] = '#URL_HIKASHOP#';
But
$bootstrapParams['url'] = '\'+'.$url.'+\'';

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 7 months ago #198611

Thank you

In the event that I do purchase an extender...will these edits cause a problem with that update or will the newly purchased extender replace any changes I might make to the code?

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9 years 7 months ago #198613

Hi,

When you install an HikaShop update ; it will replace all core files.
So modifying a core file to apply a patch (that we gave you) is not problematic because the patches that we gave for the core files are in the future versions of HikaShop.
But if you want to hack the core to implement your custom feature ; at this moment it is totally different.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 7 months ago #198741

Thank you....I purchased the subscription extender....

Pam

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