Customer account issue

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9 years 6 months ago #201964

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.0

Hello,

When i go to the "customer account" everything opens fine apart from the "edit your account information".

When i open it, it opens inside the component. Ive attached a screenshot for more information.

Regards,

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9 years 6 months ago #201967

Hi,

The link "edit your account information" is pointing to the Joomla user edition page.
The screenshot you gave is that Joomla user edition ; it's not an HikaShop view.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 6 months ago #202007

Hello,

Yes correct, but can you help me please, i want it to open in new page not in the component page.

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9 years 6 months ago #202008

Hi,

It's not open as a component page ; so I don't understand your request.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 6 months ago #202081

Hello,

Il try to explain in more detail sorry for the misunderstanding.

When a user goes to his control panel and presses "edit your account information" for some reason it redirects to the front page, as attached in the screenshots. As i remember it should go to its own page and not open in the home page with all the modules. Same goes with the reset username and password button, they send you to the home page.

Regards,

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9 years 6 months ago #202122

Hi,

The issue is with the configuration of the HikaShop user account plugin that you have activated in your Joomla plugins manager.
You need to make sure that the id that you entered in the "force menu" setting is the id of a menu item of the type "joomla user profile". Then it will work.

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