Can't configure Access Level

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9 years 2 months ago #214209

-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.4

Hi,
in my site I can't configure ACL setup, when I select personal setup nothing happened I can't see my user group. Why?

Thnaks
Matteo Fontana

p.s. you must add the ip into your host file becouse the site isn't online:

Last edit: 9 years 2 months ago by Jerome. Reason: remove credentials for your own good

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9 years 2 months ago #214245

Hello Matteo,

I just tested the access levels through your website and it seemed to work fine, can you give me more information on how to reproduce your issue through some screenshots for example ?

Thank you.

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9 years 1 month ago #215752

Hi,

Credentials removed for your own safety


Thanks so much
Matteo Fontanaa

Last edit: 9 years 1 month ago by Jerome. Reason: remove credentials for your own good

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9 years 1 month ago #215763

Hi,

We already got the point for the DNS entry and the login/pwd of the backend.
But it still does not answer to the Mohamed question :

I just tested the access levels through your website and it seemed to work fine, can you give me more information on how to reproduce your issue through some screenshots for example ?


So please stop providing your credentials directly in that public forum ; it is not safe !.
I already edited all of your message two weeks ago to remove it.. So please stop otherwise you will be "hacked" by giving your keys to everyone in the world.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 1 month ago #215823

Sorry now I understand.

You must go into configuration panel and go to access level tab, if you click to "personale" button (custom button) the ACL doesn't appeared.

Thanks
Matteo Fontana

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9 years 1 month ago #215861

Hi,

Again, we've checked the issue on your website backend, and it works just fine.
Here is a screenshot: take.ms/38CpC
You can see all the user groups that you have configured in Joomla. So the interface displays just fine.
Please provide more details, like screenshots so that we can understand what is your problem. Before as far as we can see, it works just fine.

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9 years 1 month ago #215874

Hi,
I think the problem is when administration is into italian language, check che attachment please.

Thanks

Attachments:

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9 years 1 month ago #215907

Hi,

I've checked it and saw the issue.
It comes from this bug of Joomla:
www.hikashop.com/forum/install-update/87...0-update.html#215337
and the fact that there is a quote in the title of one of the popups in the HikaShop configuration.
So do that fix and it will solve the problem.

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