Wrong price in variants

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7 years 4 months ago #272723

-- HikaShop version -- : 3.1.1
-- Joomla version -- : 3.7.0
-- PHP version -- : 5.6.30
-- Browser(s) name and version -- : all browsers
-- Error-message(debug-mod must be tuned on) -- : Wrong price in variants

Hello

Procedure:

I'll make some products with hikashop, then I create some characteristics and assign this characteristics to one off my products and put it different prices to each variants(Characteristics)

When I list the product with variants, in the product view, it show me the price off the variant, that it's correct

BUT

When I'll change the variant in the product view, the price don't refresh and I'll see the price off the default variant

Carlos

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7 years 4 months ago #272733

Hello,

Hard to say, can you provide an Url link to page with issue, in order to process some test.
Awaiting news from you.

Regards

Last edit: 7 years 4 months ago by Philip.

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7 years 4 months ago #272789

Thanks for your fast answer, here you have the url you request me

site url gp.khromaserver.com/

Credentials removed for your own security.
If you want to give freely admin access to everybody (and search engines), please consider that it will be your responsibility and not ours.

Last edit: 7 years 4 months ago by Jerome. Reason: removing credentials

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7 years 4 months ago #272802

Hi,

The issue is how the product page is customized. The divs with the "main" ids have been removed and thus the information cannot be updated properly when you select a variant.
Switch to the default template of Joomla and it will work.
So you'll have to check with your template provider so that the layout can be fixed to include the "main" divs like hikashop_product_price_main so that they can be updated dynamically.

PS: please don't post your backend credentials on our forum. We won't take responsability if you get hacked because of that.

The following user(s) said Thank You: PeterChain

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7 years 4 months ago #273690

Thank you very much, is solved now!

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