Coupon Code

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7 years 4 months ago #274481

-- HikaShop version -- : 3.1.1
-- Joomla version -- : 3.7.3
-- PHP version -- : 7.1.1
-- Browser(s) name and version -- : Google Chrome 60.0.3112.72

If you ever filled in the coupon code, it will not go away anymore with the delete button.

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7 years 3 months ago #274485

Hello,

We are not able to reproduce your issue in local test website or in our demo website.
Can you please provide a lot more details about your website and its configuration ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 3 months ago #274509

First I need to say I'm talking about the checkout page.
At second, here's a GIF where I reproduce the problem:

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7 years 3 months ago #274512

Hello,

Would it be possible to get what I asked in order to be able to help you ?

Can you please provide a lot more details about your website and its configuration ?

So you need to provide a screenshot of your coupon configuration.
The only case that would give such kind of result is that your coupon is auto-loaded (so even if you remove it, it will be automatically re-loaded by definition of its settings).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 3 months ago #274620

Thank you for help, it was that configuration option "Auto load in cart if possible". I needed to be set to "No" in this case.

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