No Address Identity in My Account

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13 years 3 months ago #22762

Hi, just a small question, there appears not to be an idendity title in My Account when there is a billing address & a shipping address? can they be included.

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13 years 3 months ago #22764

What do you mean by "idendity title" ? I can see the titles (Mr) on your screenshot.

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13 years 3 months ago #22766

i.e. Address titles
Billing Address
Shipping Address

minor I know but I think it will look cleaner.

thanks

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13 years 3 months ago #22767

Addresses can be used for billing or shipping. There is no type attached to them.
The billing address of my first order might be the shipping address of my second order...

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13 years 3 months ago #22770

Agree, ok

Another problem I have just found, you cannot select the county/state when registering, however you can select this from My Account once registered. (this is supposed to be a required field)

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13 years 3 months ago #22771

It's either because:
You have a javascript error on your page which prevent the system to load the states of your country
You unpbulished/deleted the states of the UK
You removed the states from the subzones listing of the UK country zone.

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13 years 3 months ago #22782

Hi Again,
I have spent tried all of your suggestions and cannot find anything wrong except see the attached, there are a lot of blanks in the UK subzone that I cannot seem to delete? not sure if this is the problem?

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13 years 3 months ago #22787

That's indeed the problem. It means that you deleted the UK states from the database and the system cannot find them anymore.

To solve the problem, the easiest is to do like that:

Go in your PHPMyAdmin and empty the tables jos_hikashop_zone and jos_hikashop_zone_link.
Then, install HikaShop on top of your currently version.
That will put back all the zones with their default values and it should work again.

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13 years 3 months ago #22788

Ok I'll try that, yes I have deleted some states as they are not states but cities, is there a way I can remove these without this happening again?

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13 years 3 months ago #22791

The UK states have been fixed in a previous release so if you install a recent install package you won't have to delete any UK state.

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13 years 3 months ago #22887

Hi again, still cannot fix this, have emptied the table as you said, updated to 1.5.3 but the blanks are still there, looks like nothing was changed?

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13 years 3 months ago #22889

Did you empty BOTH jos_hikashop_zone and jos_hikashop_zone_link tables ?
It's just not possible that the blanks are still there if you emptied both and then reinstalled.

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13 years 3 months ago #22890

re-done this and this time cleared the cache, the blacks have now gone the I still get the same problem, if you register and login you can change the field then, it's only on the new account form that this is happening.

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13 years 3 months ago #22891

Could you give a link to your shop ?

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13 years 3 months ago #22892

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13 years 3 months ago #22893

So the dropdown of states works when you change the country. But the default dropdown does not display because you have a javascript error on your page:
Uncaught TypeError: Object #<Object> has no method 'getProperty'

That error is caused by the mod_superfish module you're using. If you remove that module it should work properly.
It's the problem described there: www.hikashop.com/en/support/documentatio...tibility-issues.html in the "problems with modal popups".

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13 years 3 months ago #22894

Thanks I would have never found that, there is an option to run it with no confict so it now works ok.

Another questions or two I have is, I am going to use PayPal pro as a hosted solution, what is the best way to procede with intregration with Hikashop?

thanks

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13 years 3 months ago #22895

There is a documentation on how to configure the PayPal Pro plugin:
www.hikashop.com/en/support/documentatio...-paypalpro-form.html

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13 years 3 months ago #22900

Hi again, I am now having to put back missing states but when selected they are showing up like this (state_Eilean_Siar_4100)?

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13 years 3 months ago #22902

The problem you're talking about is that the previous states you created yourself and the states that we have now in hikashop by default don't have the same namekey. Thus, the system cannot find them.
You should look at the namekey of the states in the jos_hikashop_zone table and then run the query below to update the state namekey in the existing addresses that your users already had with such query (to run in phpmyadmin):
UPDATE jos_hikashop_address SET address_state = 'NEW_NAMEKEY' WHERE state = 'OLD_NAMEKEY';

If you don't find an equivalent to a state you previously had you should add it in the zone management screen and then do that procedure so that the old namekey in addresses is replaced with the new one.

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