Receipt showing incorrect amount for product

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12 years 11 months ago #33365

We're selling a product for $38.50. Then there's a flat shipping rate of $5.95 and there's 8.75% tax in California. It's all finally adding up properly when checking out, but then the email receipt that's sent shows a totally different amount (pasted in below). We have the updated version of the Hika shop.

It also seems that Authorize.net is pulling from these php files so we don't want to make modifications that might mess up the actual process with charging.

Would so appreciate any help. THANKS!!


$41.87 1 $41.87
Shipping method : $5.95
TOTAL before tax : $44.45
TOTAL after tax : $47.82

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12 years 11 months ago #33412

Hi,

The price of $41.87 is the $38.50 price with the taxes ($3.37) included. You apparently didn't set a tax category in your shipping method so the taxes are not applied on the shipping, thus you get a total of $47.82 ($41.87+ $5.95).
That fits what you said so there is no calculation error.

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12 years 11 months ago #33415

Thanks so much for answering!

We did set it so taxes would not apply to shipping amount. So is there a setting to change so the correct product amount shows, THEN the tax, then the shipping, without lumping together the product and tax?

Much appreciate your help!

Hillary

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12 years 11 months ago #33480

Sure, you need to edit the file 'cart' of the view 'checkout' via the menu Display->Views and add the line below near the beginning:
$this->params->set('price_with_tax',0);

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