Products not showing when linked from Category

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14 years 1 month ago #11595

Could you give a link to the page where you have the listing of categories so that we can have a look ?

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14 years 1 month ago #11596

Here is the link
acepubdev.ace-canada.com/fr/agriculture/...44451/name-animalacc
Just the first category should work. Forexample in the top menu select: Agriculture/Animal Acc/Animal acc divers

If you need to acces the back end let me know

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14 years 1 month ago #11598

Please go in the menu Display->Content menus and edit the options of your agriculture menu. There, check on the option "associated modules". Do you have something published in it ? If yes, unpublish it. Then, save the options. That will display an error message to automatically recreate the associated module with the correct options.

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14 years 1 month ago #11602

I did it, for the agriculture and Animal Acc menu igot the error, but for the last level, Animal acc divers I did not have any associated modules, so I select one and save it, the I get back in and remove it and save again but I did not get any error.

I still do not see any products when I select the Animal acc divers link

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14 years 1 month ago #11604

Could you post a screenshot of the options of your menu, of the associated modules' popup and of the hikashop options of the module which is published in that popup ?

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14 years 1 month ago #11607

I did it, for the agriculture and Animal Acc menu igot the error, but for the last level, Animal acc divers I did not have any associated modules, so I select one and save it, the I get back in and remove it and save again but I did not get any error.

I still do not see any products when I select the Animal acc divers link

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14 years 1 month ago #11608

Here is a PDF document with the detail of the 3 level of the menu .

The problem is probeble related to the fact that there is no associated module on the last menu level: Animal Acc divers.

How to fix it if it is really the problem.

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14 years 1 month ago #11609

Resend with the PDF document as a file and not as image :laugh:

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14 years 1 month ago #11611

Well I am not sure my file stay attached, resend a zip file with the 6 images in it

File Attachment:

File Name: Agriculture.zip
File Size:572 KB

Attachments:

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14 years 1 month ago #11620

You're settings seems fine. Could you send us a back end access to your website so that we can check your settings ?

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14 years 1 month ago #11621

OK , what is your e-mail?

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14 years 1 month ago #11631

You can use our contact form: www.hikashop.com/fr/support/contact-us.html

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14 years 1 month ago #11716

The problem was that your customized the file listing of the view category and removed the associated modules loading code.
And since the associated modules are responsible for the display of the listing products, that's normal that you didn't get any listing of products.

I've reverted your change and it's working as expected.

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14 years 1 month ago #11809

Well, looks like that we did some changes on our side earlier in the project and did not think about it. I am very sorry that you had to take time to find it.

I will say it is part of our learning curve.

Thanks a lot for your help.

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14 years 4 weeks ago #12139

What should I do if I deleted the Assosciated products modules? I am struggling to bring them back, nothing prompts me when I save the menu options.

Edit: I managed to receive the prompt by deleting and remaking the menu items.

It seems strange that the component is not displaying the products without having the modules, unless you have menu items straight to products. And that the only way to create the modules is by saving the menu item. However as long as it works I won't complain :)

Last edit: 14 years 4 weeks ago by soap_box.

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14 years 4 weeks ago #12140

Yes, deleting and recreating your menu would do the trick.
These modules are generated automatically so it's not really a problem as long as you don't delete them... That enables you to set different display settings between the listing of categories and the listing of products.

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12 years 5 months ago #75164

nicolas wrote: You need to understand how it works:
When you create a listing of categories menu, the options of the menu apply to the listing of categories. The listing of products which is attached to the menu is displayed by the associated module and uses the options of the associated module. So it's normal that the menu has a type of content of category and the associated module a type of content of product since the first one is displaying the categories and the second one the products in the categories.

So, if you turn off the associated module, the system will detect that you're trying to display a listing of categories without an associated module to display the products below it and it will create automatically a new associated module for it.

There is no cache on it, it's just a matter of understanding how it works.


That answered my question right there.

was wondering what all these associated thingy's were lol.

problem now is.. figuring out which associated_product_menu is associated with which category_menu. Tricky Business


you Guys are Awesome and have excellent Support! Keep up the great Work!.
Last edit: 12 years 5 months ago by reace.

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12 years 1 month ago #95883

Hi Nicolas!

I'm having the same problem again. When you click on the green stillettos, it takes you to a random page each time: buyandsellfashion.com/fashion-marketplac...ine/31-women-s-heels

Also, when you click on a product from the joomla xtc hikashop product wall module, the same thing happens: buyandsellfashion.com/

I went through and deleted all menus and modules, and started again by copying exactly the setup of another site that works properly, and the only thing that was different was that the correctly working site had no associated category menu selected (see attached) and the site that doesn't work properly, automatically has the product category selected, and when you delete it and save, it appears again.

Another thing I noticed was that the alias was not saving correctly either, but seems to be working now.

Thanks for your help! :)

Attachments:

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12 years 4 weeks ago #96022

Hi,

Did you do any customization in the product view files ? If so, if you remove them, does it solves the problem ?

Alternatively, if you turn off the SEF in the joomla configuration, does it helps ? What are the URLs in that case ?

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12 years 4 weeks ago #96045

Hi!

I removed all the customisations, and that didn't work, so then I turned off activate smaller url in hikashop, and now it works properly. Is there a way to fix this and still be able to use the sef urls?

Turning off the sef in Joomla config didn't make any difference FYI.

Thanks :)

buyandsellfashion.com/fashion-marketplac.../33-green-stiletto-s

Last edit: 12 years 4 weeks ago by Bugger101.

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