Images not uploading

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14 years 1 month ago #89

Could you try to change some code ?
in the file administrator/components/com_hikashop/helpers/helper.php few lines before the end there is this code:

$lang =& JFactory::getLanguage();
$lang->load(HIKASHOP_COMPONENT,JPATH_SITE);
if you replace it by :
static $lang_loaded = false;
if(! $lang_loaded){
 $lang_loaded=true;
 $lang =& JFactory::getLanguage();
 $lang->load(HIKASHOP_COMPONENT,JPATH_SITE);
}
and try to refresh the page , does that fix the problem ?

Last edit: 14 years 1 month ago by nicolas.

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14 years 1 month ago #90

Maybe i might not have something set correctly in configuration? Is it possible you could take a look? I have an administrator account setup i could send in PM

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14 years 1 month ago #91

We do not offer a checkout without registration.
The problem with that is that your users can't access their order once finished, they can't receive the notification emails, you can't contact them, etc.

Last edit: 14 years 1 month ago by nicolas.

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14 years 1 month ago #92

I would need access to the FTP as well so that I can fix the problem if it's a bug. you can send the information to This email address is being protected from spambots. You need JavaScript enabled to view it.

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14 years 1 month ago #93

nicolas wrote:

Could you try to change some code ?
in the file administrator/components/com_hikashop/helpers/helper.php few lines before the end there is this code:

$lang =& JFactory::getLanguage();
$lang->load(HIKASHOP_COMPONENT,JPATH_SITE);
if you replace it by :
static $lang_loaded = false;
if(! $lang_loaded){
 $lang_loaded=true;
 $lang =& JFactory::getLanguage();
 $lang->load(HIKASHOP_COMPONENT,JPATH_SITE);
}
and try to refresh the page , does that fix the problem ?


Is this for the misplaced fonts??

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14 years 1 month ago #94

For the translation strings not converted properly.

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14 years 1 month ago #95

Cannot find in helper.php:
$lang =& JFactory::getLanguage();$lang->load(HIKASHOP_COMPONENT,JPATH_SITE);

I have attached the file

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14 years 1 month ago #96

Sorry, had to zip the file because .php files are not allowed for upload

File Attachment:

File Name: helper.zip
File Size:7 KB

Attachments:

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14 years 1 month ago #97

It's on line 1320

Last edit: 14 years 1 month ago by nicolas.

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14 years 1 month ago #98

OK, i have replaced the code as per your instruction and still the same on the checkout page:

Attachments:

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14 years 1 month ago #99

I will need an FTP access to your website and the URL of your website in order to find the problem and fix it. You can send send me your details at This email address is being protected from spambots. You need JavaScript enabled to view it.

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14 years 1 month ago #100

Thanks for your help in this, i have emailed ftp details.

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14 years 1 month ago #101

I wont do any more configuring whilst you are looking, just in case anything clashes.

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14 years 1 month ago #102

I tried to put some traces in our cart module files. However, I don't see the traces on your website pages. Are you using some kind of caching system ?
Would it be possible to deactivate it for our modules ?

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14 years 1 month ago #103

The cache is turned off in Joomla Global Config. Not sure about anything more than that?

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14 years 1 month ago #104

I have emailed you a Joomla login if you would like to have a look to see if i have setup the cart properly.

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14 years 1 month ago #105

Just to give you a brief idea about my clients business. They are a very small shop dealing in second hand retro furniture and really only deliver locally, so they probably wont be using the postage / shipping part of the cart. The use of the cart is really only to provide their customers to be able to browse their products and pay by using paypal. So they probably wont use the full potential of the cart software, at least until they might expand their business.

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14 years 1 month ago #106

Ah, I understand why even if I try to put an exit in the module it didn't change anything aven though the cache is turned off.
The FTP access you gave me doesn't allow me to edit the files. Could you allow write access to this account ?

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14 years 1 month ago #107

You should be able to edit, i have emailed you again just to confirm the details.

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14 years 1 month ago #108

So, I was not able to edit the hikashop files. That's because you didn't configure your FTP details in the joomla configuration. So when you install a component, all its files get the access rights of the web server and not the FTP server. Then, you won't be able to change those files via FTP because the owner of the files is the web server not the ftp server.
I had to go around that by uploading a php file which I then run on my browser to change the rights of the hikashop files. Then, I was able to edit them via FTP.

I highly recommend you to setup your FTP details on joomla as you will have the same problem with all the things you add to your joomla.

I was all to put traces and I believe I've fixed the problem. That fix will go in the next release of HikaShop as other users might have the same problem.

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