How to a full report for a performance?

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8 years 2 months ago #249411

-- HikaShop version -- : 2.63
-- Joomla version -- : 3.6.2
-- PHP version -- : 5.6

Hello,
I'm wondering if there is a way to download a full detailed performance to the store from orders to customers and everything in between?
Thanks

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8 years 2 months ago #249414

Hi,

You can create reports via the menu Orders>Reports on the orders, the sales amounts, the best customers, etc. It's up to you to configure the reports to display what you want.
www.hikashop.com/support/documentation/1...hop-report-form.html

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8 years 2 months ago #249455

I think what im trying to say how to download a full report, not just comparison between two years, i follow the instructions but that show ms nothing except the comparison between 2 years, what i want one click download a full report for any period i want, thanks

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8 years 2 months ago #249457

Hi,

I don't understand what you mean by "full report". A report of what ? What should the report contain precisely ?
A list of the orders ?

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8 years 2 months ago #249491

Hello Nick,
A full report for example has the performance of the week and the performance of the month, best buyers and so on, i can see everyone, in report or in the main dashboard but i thought maybe there is a way to download them as CVS or Excel so we can make statistics and then based on that we can release promotions and discounts
thanks

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8 years 2 months ago #249494

Hi,

I'm still not following you.
"performance of the week" doesn't mean anything precise. The list of orders of the week ? The total amount of sales ? The total number of products sold ? The number of customers ? By best buyers, you mean a list of the best buyers ? How many ? All of them ? Do they have to be sorted alphabetically ? By total amount ?
Note that most of these can already be generated with reports in HikaShop.
And how do you want to put all that in a CSV ? A CSV's role is to have a list of elements (rows) with, for each, a set number of informations (columns).
You can't have at the same time a list of best customers, and a total amount of sales in a CSV. It doesn't make sense. That's why each report in HikaShop is to be configured for a specific data to display, and when you export it, you get that specific data listed in the CSV.
For example, if you create a report of the best customers and you export the CSV, you'll get a CSV with the data on the best customers report.

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8 years 1 month ago #250918

Ok i understand everything you said, i will have to crate different report based on my needs, and then i can sort them as soon they are CSV files, but im submitting a attachment please take a look this where is my problem it shows very bad file to read and do any statistics

Attachments:

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8 years 1 month ago #250956

Hi,

So what is the problem with that file ?
I see two columns, one for the products name, one for the total amount. Is that a problem ?

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8 years 1 month ago #250990

See the picture of the file when i open it, how im going to read that, does it open different by you?
Thanks

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8 years 1 month ago #250992

Hi,

Here is how I see it:
take.ms/kwK6W

I didn't get any screenshot of you regarding that issue so I don't know how it opens on your end.

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8 years 1 month ago #251185

for me looks only on line
take a look

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8 years 1 month ago #251188

Hi,

Then the problem must be with the way you're opening the CSV. Try with LibreOffice Calc (what I use):
www.libreoffice.org/download/libreoffice-fresh/

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7 years 10 months ago #258715

I got that and I used this application and works fine, one more question How i can download a report from the beginning of the date we start until today for example that shows list of customers names and and number of orders and total , so we can be able to send these customers gift cards and so on?

Thanks

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7 years 10 months ago #258726

Hello,

A solution can be to directly export the data you want by using mass actions via "Hikashop->System->Mass Actions"

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