Checkout issue, taxes, email

  • Posts: 54
  • Thank you received: 0
13 years 7 months ago #13611

I'm sorry-I need to know fairly quickly, when an order is paid for and confirmed, does an email automatically go out?

Please Log in or Create an account to join the conversation.

  • Posts: 82867
  • Thank you received: 13373
  • MODERATOR
13 years 7 months ago #13636

You're using a really old version of the view. No wonder that code didn't work.
The easiest will be to create a file templates/YOUR_TEMPLATE/html/hikashop_button.php and put the line of code below in it :

<?php function hikashop_quantity_render($html,$i,$max_quantity,$min_quantity){ return $html; }


It depends how the order was confirmed. If you confirmed the order manually, then, if you had the notification option to on an email was sent.
If the order was automatically confirmed by the payment plugin, then, an email was sent as well.

Please Log in or Create an account to join the conversation.

  • Posts: 54
  • Thank you received: 0
13 years 7 months ago #13814

Thanks. Is there anyway to get Hikashop to automatically populate the address information in paypal, or do I have to enter it manually for each order? Is there anyway to export order information in csv format to import into Excel? Okay, I read that is not possible yet. One more thing-how does one make a purchase without registering?

Last edit: 13 years 7 months ago by appliance.

Please Log in or Create an account to join the conversation.

  • Posts: 82867
  • Thank you received: 13373
  • MODERATOR
13 years 7 months ago #13819

The address information is sent to paypal automatically. There is nothing to do. If you click on "I don't have a paypal account, pay with credit card" you should see your address in the form displayed by paypal.

What do you mean by "without registering" ? In the commercial versions of HikaShop, you can set the option "regsitration" to "no registration" in the checkout tab of the config. That will remove the joomla user account creation. The email and the address of the user will still be asked by the system. Is that what you're looking for ?

Please Log in or Create an account to join the conversation.

  • Posts: 54
  • Thank you received: 0
13 years 7 months ago #14039

Paypal is not receiving the address information automatically. I have to enter it manually for each order. Do you have any idea what might cause this? Thanks.

Please Log in or Create an account to join the conversation.

  • Posts: 82867
  • Thank you received: 13373
  • MODERATOR
13 years 7 months ago #14046

Could you give a link to your website so that we can test that ?
So far it works on all the websites.

Please Log in or Create an account to join the conversation.

  • Posts: 54
  • Thank you received: 0
13 years 7 months ago #14071

thedeligrocery.com . It worked with my old non-Joomla/Hika website a couple months ago. Could it be a customization issue?

Please Log in or Create an account to join the conversation.

  • Posts: 82867
  • Thank you received: 13373
  • MODERATOR
13 years 7 months ago #14087

It seems that you set the "customer address" option of the paypal payment plugin to "no address".

Please Log in or Create an account to join the conversation.

  • Posts: 54
  • Thank you received: 0
13 years 7 months ago #14090

Wow. How did I miss that? Sorry to waste your time.

Please Log in or Create an account to join the conversation.

  • Posts: 54
  • Thank you received: 0
13 years 7 months ago #14221

Is that line of code the only thing I need to put in the file? Because it didn't do anything either.

Please Log in or Create an account to join the conversation.

  • Posts: 82867
  • Thank you received: 13373
  • MODERATOR
13 years 7 months ago #14233

Do you use a recent version of HikaShop ?

Did you replace the YOUR_TEMPLATE with the name of your template in the path of the file ?

Please Log in or Create an account to join the conversation.

  • Posts: 54
  • Thank you received: 0
13 years 7 months ago #14830

Yes I did.
I've got a bigger problem now though-people are being charged twice for shipping-first on Hikashop and then on Paypal. Also, the address is still not porting over to Paypal despite correcting the address problem.

Please Log in or Create an account to join the conversation.

  • Posts: 54
  • Thank you received: 0
13 years 7 months ago #14833

Fixed the shipping-it was a paypal problem.

Why is the address not coming over though? And I'm still having issues with that box.

Please Log in or Create an account to join the conversation.

  • Posts: 82867
  • Thank you received: 13373
  • MODERATOR
13 years 7 months ago #14834

The second shipping is added by paypal because of your settings in paypal. You should turn off the shipping handling in your paypal settings:
www.hikashop.com/support/forum/4-how-to/...ping-issue.html#1147

Did you update to the latest version ?

Please Log in or Create an account to join the conversation.

  • Posts: 54
  • Thank you received: 0
13 years 7 months ago #14849

I just updated.

Please Log in or Create an account to join the conversation.

Time to create page: 0.063 seconds
Powered by Kunena Forum