Hello,
I moved your question in the German section of the forum.
Please understand that we do not speak German at HikaShop and we can't offer support in German.
If you have a question for the HikaShop support team ; you can create a new subject, in English.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.