Unable to capture address from system

  • Posts: 1
  • Thank you received: 0
13 years 4 months ago #20763

Hi,

My site's hikashop page is having trouble recognizing users' addresses. If users are already logged in, it asks for their billing address. If I click on create new billing address it just spins and comes back to the same page with the message "Message

Please create or select an address"

Not quite sure how to fix this.

To view the page go to www.fmcpaware.org/test2 Feel free to create a username and order as many tshirts as you would like (if you can get past the checkout) :)

Thanks in advance for any help or suggestions.

--John

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
13 years 4 months ago #20767

Hi,

It's because you have javascript errors on your website:
Uncaught TypeError: Object [object Object] has no method 'adopt'
checkout:210Uncaught TypeError: Object [object Object] has no method 'superfish'

They are caused by the javascript of your template js_elated:
www.hikashop.com/support/documentation/6...ty-issues.html#modal
Mayb you have some options on your template to deactivate the use of jquery ?

Please Log in or Create an account to join the conversation.

Time to create page: 0.055 seconds
Powered by Kunena Forum