Coupons

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12 years 8 months ago #42718

On the coupon restrictions - I select yes that the coupon applies to product only

Then if I order say 3 of one particular product it applies the coupon to just those products in my cart...just what I want...but then
when the info goes to google or paypal it only applies the coupon to one of those products.

What do I have to do to remedy this?

I included screen prints in the word doc.

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12 years 8 months ago #42807

Are you sure that the problem is not related to your other thread :
www.hikashop.com/en/forum/3-bug-report/4...ny-coupon-codes.html ?

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12 years 8 months ago #42849

I am pretty sure it is not related to the other thread because it is doing the exact same thing in paypal and I have never touched the paypal code.

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12 years 8 months ago #42850

So you still have the problem with google checkout ?

Could you double check ?

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12 years 8 months ago #42889

If you checked it, I switched it back to no for "coupon applies to product only" for any order with 3 items or more, that is why it is working that way now because customers were complaining. If you want to look at it select just two of any one product, I attached a screen print for both because the same thing happens with paypal and google checkout.

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12 years 8 months ago #42944

Mmm. Could you provide an FTP access to your website and a method to easily reproduce the problem so that we can can debug it ?

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12 years 8 months ago #42949

what is a private email address?

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12 years 8 months ago #43078

You can use our contact form:
www.hikashop.com/en/contact-us.html
Please also give the URL of this forum thread.

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