Product is automaticaly added into each order

Hello,

could you please help?

When my customer place an order, HikaShop always automaticaly adds one product into the order which wasnt ordered by the customer. Confirmation e-mail for customer contains only products he ordered but email for administrator and also in administration of orders, there is always one more product in each order, which wasnt ordered.

How to fix this auto-adding of unwanted products?

Maybe it is the reason why HikaShop calculates wrong total as I posted here: www.hikashop.com/en/forum/3-bug-report/4...in-orders-total.html
- it mayght be calculated correctly, but as administrator I see the order with the unordered product and it does not include its cost into the order total. I can not recognize, which product was not ordered so it is difficult to delete it manually and have to ask the customer...

Please help

Thanks
Vaclav

Hi vaclav,

I think that your both problems are connected.
It could come from a plugin which have been activated, and is not running normally.