Where is PayPal?

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12 years 3 months ago #59292

Hi, I'm using Joomla 2.5.6 with HikaShop Starter 1.5.8, I'm trying to find the PayPal plugin but can't? Am I meant to download Paypal from somewhere?

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12 years 3 months ago #59297

Hello,

Don't you have the HikaShop Paypal payment plugin at "Hikashop->System->Payment methods" ?

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12 years 3 months ago #59298

oh yes I do thanks. There were so many menu items I missed the system one.

How do I know which PayPal plugin to use. I don't think its necessary to force the user to register on the site once he has items in his cart - I just want him to login into paypal and pay then return to the site?

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12 years 3 months ago #59337

You should use the PayPal payment method plugin. Then you probably want to remove the "login" and "address" views from the checkout workflow option of the configuration.

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12 years 3 months ago #59347

ok thankyou. I added my PayPal email address into the PayPal payment method and now when I when I go to checkout on the frontend I have a message 'No payment methods found'- obvously I'm missing a step?

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12 years 3 months ago #59360

Also I should mention I have looked through www.hikashop.com/en/support/documentatio...ins-listing.html#faq

and can't see anything I've missed. Does Hikashop have a suppot team that I could send a link to my site too so they can have a look?

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12 years 3 months ago #59365

Hello,

Do you have a zone restriction in your payment method ?

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12 years 3 months ago #59367

Not that I've intentionally set. Can't see anything about zone restrictions in System->zones - is this where the zone restrictions are set?

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12 years 3 months ago #59427

If you could just do a screenshot of the options of your payment plugin we should already be able to tell you waht is the problem.
There is a high probably that you don't see the payment method on your checkout because you either configured the "zone" restriction option there with a different country than the one of your address, or because you configured the shipping methods and/or currency options which would all be left with the default values unless you want to restrict the payment plugin to a specific zone/shipping method/currency.

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12 years 3 months ago #59440

this is a screen shot of my PayPal payment plugin:

Attachments:

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12 years 3 months ago #59441

The way your configured it, it will only display when the address of the user is in Australia, that his currency is USD, and that he selected the Australia post shipping method.

Please remove all these restrictions and it will display.

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12 years 3 months ago #59443

Sorry I'm just new to Hikashop - what and where is the restrictions? Is this the zone field?

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12 years 3 months ago #59445

In that screen, you have the options:
Zone
Shipping method
Currency

Each one allows you to restrict the payment method to a zone, shipping methods or currencies.

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12 years 3 months ago #59447

Thankyou Nicolas: I've removed the restrictions on the zone - but when I highlight the currency and shipping methods and press delete nothing happens?? How do I delete these fields?

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12 years 3 months ago #59448

Like any multiselect on your computer.
You need to press the CTRL key of your keyboard and click on the selected items in order to unselect them.

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12 years 3 months ago #59449

Thankyou very much Nicolas. That has solved the 'No payments method found' issue and I now can go to the next step of checkout.

I didn't realise that highlighting those options created a restriction.

Fantastic support from Hikashop once again!

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