HTTP 500 Internal Server Error Occuring

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12 years 2 months ago #66826

Hi There,

I am currently experiencing an issue with my site - when I select a product and proceed to the product page, a HTTP 500 Internal Server Error is occurring.

I am unable to proceed to the page to add the item to the cart.

Do you have any suggestions? I have tried in IE and Chrome and experience the same issue?

Thanks
Shane

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12 years 2 months ago #66827

This is the error that displays in Chrome:

Server error
The website encountered an error while retrieving hardstyle-world.com/hsw/index.php?option...tep&step=1&Itemid=29 . It may be down for maintenance or configured incorrectly.

Thanks
Shane

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12 years 2 months ago #66829

Sorry - I just turned on debug site and this is the error message displaying now:

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 78 bytes) in /home/hardstyl/public_html/hsw/libraries/joomla/database/database/mysql.php on line 462

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12 years 2 months ago #67038

Hi,

You should try to double the memory limit setting of your server to 64M by editing your php.ini file. If you don't know how, you should ask your hosting company.

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