Checkout problem

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12 years 1 month ago #67713

Well my other problem is solved, but I have a question about the check out now...

When i add something to cart and i set the right options to confirm the order, its shows me the same page as before... when i press confirm again is does put in the order.

I have to confirm twice before it continous... its quite irritating...
If anyone has a idea what it could be, i would be thankfull !

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12 years 1 month ago #67901

Can you give a link to your product page so that we can see that ?

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11 years 11 months ago #83348

I need help with hikashop bad. every time a person goes to check out and fill out all the info needed in the right order and go to reg or checkout it puts the zip in front of the city and state and if you try to force it to go through Paypal kicks it out saying it is not a good address. i went in to the code under language and moved the code itn the right order that i wanted them but no help. the order under custom fields and i even went in and removed all shipping and added ups back i took off all zones and taxes but nothing is helping. i have done all that i know how besides remove the whole cart. thanks for your time in this matter

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11 years 10 months ago #83379

Hi,

Can you provide a link to your store ?
Thanks to it, we would be able to see directly your problem.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 10 months ago #83384

holychristianwear.com

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11 years 10 months ago #83431

Hi,

I do not see any shipping method in the front end so I can't process further.
Regarding your message, could you check your paypal email in the paypal payment plugin ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 10 months ago #83473

Ok well thanks for the help. I will get back to you when I find away to get UPS to work. That has been an issues also. I have my API number and everything. Anyway I will see what I can find and see if I can fix it and than see if you can help me with the first problem. :cheer:

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11 years 10 months ago #83487

Well i got the shipping to work only on free shipping not sure why I cant get UPS or anything to work. But if you will when you get some free time check out why site keeps putting the zip code in front of the city and state. Thanks

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11 years 10 months ago #83629

Hi,

The order of the information of addresses is irrelevant of your other issues.
If you want to change the order of display of the address information, you can do it by editing the "address_template" files via the menu Display->Views.

Regarding the fact that UPS shipping methods are not showing, it can come from many things. Here is a list you should check:
www.hikashop.com/en/support/documentatio...ins-listing.html#faq
Also, make sure that you filled the warehouse information but not the zone restriction of the warehouse, and that you filled the necessary UPS API information correctly.

Regarding the fact that PayPal tells you that the address is not correct, it could be that issue:
www.hikashop.com/en/support/documentatio...l-error.html#address
But since you didn't give the exact error message, I'm not sure and it could be something else.

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