Problem to add product to the cart

3 week ago I added 4 products to my ecommerce, everything was fine but today i discovered I have some problem to add them to the cart.

If I try to do that from the view module, Hika adds the new products to the cart but with no price.

If I open a product ( www.madeinvino.com/la-nostra-cantina/pro...ga-2009-felsina.html ) and inside the product I click "ADD TO CART" it works fine





Don't ask me why but the old products work fine...

I use the versione 1.6.0 and I have a customization made from you (Xavier) for the recurring payment and to specify only some quantities for some products.

To test this functionality you need to LOG IN and you need to have specific rights, I will send you privately the information needed for LOG IN and also to access the backend.

Thanks as usual for your help.

(I sent to This email address is being protected from spambots. You need JavaScript enabled to view it. the account details , PLEASE PAY ATTENTION BECAUSE THIS IS THE LIVE ENVIRONMENT)

Hi,

That's because you have to set a "Quantità minima per ordine" to 3 for products packed by 3 and 6 for the packed by 6

Sorry.. you are right!

No problem

Hello

I have another problem and I don't know why...

Now I can not select anymore the quantities.
For example you can see this page:
labs.madeinvino.it/la-nostra-cantina/pro...-2010-scagliola.html

(To test this functionality you need to login, I will send privately to you and to This email address is being protected from spambots. You need JavaScript enabled to view it. the account details)

If you click "aggiungi al carrello" hika adds the products with the minimum quantity (in this case 6).
Also in the checkout page you cannot see the quantities.



I am using the versione 1.6.0 of Hika.
I would like to upgrade it but I would like to wait the 2.0.1 that you should release within january.
Please help me because I have the same problem in the production environment and I need to solve it asap.

I don't know what is the reason, I didn't change nothing on Hika. During last 2-3 weeks I upgraded Joomla to the release 2.5.8 and I installed some extensions. Unfortunately I haven't check the functionality since one month, so I don't know when it stop working and why

Many thanks in advance!

Hi Jerome and thanks for your reply

this is a little customization that Xavier made us a few months ago.

It uses only the minimum quantity (and some custom fields).
The problem is that it works until one month ago.
Now a users told me it doen't work anymore.
But I haven't modified nothing on Hika since the last month.
I have only upgraded joomla and installed some extansions.

Probably Xavier could help us on this matter.

Thank you!

you provide the best support I have ever had!!!!

Hello

I am upgrading to the 2.1.0 version.

considering there are a lot of differences I am recreting all the custom views.

I am also trying to enable your customization to select only specific quantities, but I have a problem.

www.labs.madeinvino.it/la-nostra-cantina...e-2008-morganti.html

(To verify the problem you need to login, I am sending to This email address is being protected from spambots. You need JavaScript enabled to view it. all the info needed)

As you can see there isn't "quantity box" and the "add to cart" button.

if you add the product to the cart from the page www.labs.madeinvino.it/la-nostra-cantina.html

there are no problem.



for this customization I did:

1) place the file "hikashop_button.php" in the "yourSite\templates\yourTemplate\html\" folder
2) edit the view "checkout / cart" to replace the content by the new one. (or just add the content between the "//NEW##" and "EO NEW##" comments )
3) create two custom fields: "GroupBy6" and "GroupBy3" (use this syntax) on the table "Category" with the type "Checkbox" and set the values but no default values, apply the custom fields on your categories.
4) in the category edition page, select the checkboxes with the wanted values, and save.
5) Add this property ".hikashop_product_quantity_select{ width: 50px !important}" the the custom CSS (this is probably due to my custom CSS template).

Many Mant thanks in advance for your help.

Hi,

Are the other buttons working ? (On the products without the dropdown).
If it is, I think that there is a problem in the check of the quantities to display, else the file is not loaded correctly.

Could you give us FTP access ? (you can pm me)

Thank you Xavier

I sent you the info needed

THIS IS REALLY EMBARRASSING!!!

Thank you guys and pardon me if you lost time for my error

Hello everybody

i am starting to hate this feature...

I upgraded to version 2.1.0

All my old products have no problem but when I create new products I cannot view/select the quantities from the product page even if I can do from the ckeckout page.

www.labs.madeinvino.it/la-nostra-cantina...10-ca-dei-frati.html

I don't know the reason, but each month I need to create new categories.
I have also added some code into the custom view checkout/cart.php and into the custom file hikashop_button.php in order to add another group "groupby1".
IMPORTANT: Nicolas already fixed it in the past, is it possibile the new version overwrite something?

(To verify the problem you need to login, I am sending to This email address is being protected from spambots. You need JavaScript enabled to view it. all the info needed)

Many Thanks in advance

for this customization I did:

1) place the file "hikashop_button.php" in the "yourSite\templates\yourTemplate\html\" folder
2) edit the view "checkout / cart" to replace the content by the new one. (or just add the content between the "//NEW##" and "EO NEW##" comments )
3) create two custom fields: "GroupBy6" and "GroupBy3" (use this syntax) on the table "Category" with the type "Checkbox" and set the values but no default values, apply the custom fields on your categories.
4) in the category edition page, select the checkboxes with the wanted values, and save.