configurar método de envio con el peso de los prod

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11 years 8 months ago #92485

shipping method as set with the weight of the products you see more than one shipping method you choose.

if weight is 0 to 1.99 kg = 6 €
if weight is 2 to 4.99 kg = 8 €

At Checkout 3kg weight is only showing the second option and not the two to choose.

thanks

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11 years 8 months ago #92528

It's normal, if the weight is 3kg, so the shipping method displayed are the method corresponding to this weight.
You can't select a shipping method up to 2kg if you product has a weight of 3kg.

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11 years 8 months ago #92586

Yes, I agree with you. the problem is that it appears also sending 0-2kg.
you would simply leave the corresponding total order weight and several options for customer to choose els.
attached screenshots.

thanks

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Last edit: 11 years 8 months ago by gaforex.

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11 years 8 months ago #92625

Hi,

Can you show me how did you configured your product (your product configuration page) through some screenshots ?

Thank you.

Last edit: 11 years 8 months ago by Mohamed Thelji.

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11 years 8 months ago #92644

OK, the product has a weight of 3 kg. and should only leave the weight for that right?

thanks

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11 years 8 months ago #92803

Could you give us a screenshot of the less expensive shipping method parameters ? Or a backend access.

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11 years 8 months ago #92964

Hi xavier,
I send you screenshots of shipping methods, I have also created a user account

thanks

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Last edit: 11 years 8 months ago by nicolas.

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11 years 8 months ago #93156

In your first shipping method, please use 1.99 and not 1,99 for the maximum weight and that should help.

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11 years 8 months ago #93173

Thank you very much!!

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