[SOLVED] Billing / shipping address guest checkout

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10 years 10 months ago #138909

hi,

we have hikashop business edition.

is it possible for a user to select 'guest checkout' but still be given the option to have a different shipping and billing address?

many thanks

Last edit: 10 years 10 months ago by daveturner101. Reason: solved.

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10 years 10 months ago #138912

Hi,

Sure, that's the case by default actually.

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10 years 10 months ago #138914

great thanks for the info.

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10 years 6 months ago #154388

hi,

I'm hikashop user

is it possible to set different shipping and billing address?

Thanks :)

Last edit: 10 years 6 months ago by Rohit.

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10 years 6 months ago #154407

Hi,

Yes. Turn on the "Force shipping regardless of weight" option of the configuration and you should see the interface to set different shipping/billing addresses on the checkout.

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10 years 6 months ago #154948

Hi
I want to offer a separate shipping address from billing. I took your advice above and turned on "Force shipping regardless of weight" but now PayPal and credit card payment options will not work . Any suggestions?

Last edit: 10 years 6 months ago by AmyMucha.

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10 years 6 months ago #155092

Hi,

It probably means that you restricted your payment payment method to only some shipping method and not the one selected by default, or something like that.

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10 years 6 months ago #155189

Thanks! That was it!

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9 years 1 month ago #217133

hi nicolas

we saw that you inform the default behaviour of guest checkout allow both shipping address and billing address, but i have try many combination of configuration still can not get shipping address field on guest checkout

can you help to advise on my configuration
Force shipping regardless of weight
Yes
Show shipping 'same address' checkbox
Yes
Login
No
Display method for registration
All in one page
Registration
Guest
Display email confirmation field
Yes
Ask address on registration
Yes

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9 years 1 month ago #217135

Hi,

Based on these settings and what you're saying, I guess that it's because you removed the "address" view from your "checkout workflow". Please check on that.

PS: for next time, it would be great that you simply post a screenshot of all the settings of the Checkout tab.

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9 years 1 month ago #217207

Please see the screen shot

When using guest checkout

there are only one address information field

billing & shipping address field are missing

We need to let customer fill in shipping address during guest checkout as well as billing address

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9 years 1 month ago #217209

Hi,

Fill in the form and validate. You'll see that you'll then get the billing and shipping address filled with what you entered in the form and you'll be able to modify them if necessary.

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