NO Redirect or thank you message after checkout

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10 years 1 month ago #199163

-- url of the page with the problem -- : arma15.com/products
-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.1
-- Error-message(debug-mod must be tuned on) -- : Currently when customers are checking out they are not redirected to any "thank you" page or any message indicating that they successfully completed an order. Instead it just stays on the same page with no change.

I had the same problem but instead of no change it gave an error. See this topic:

www.hikashop.com/forum/checkout/875247-a...r-mess.html?start=20

After weeks of trying to get it to work hikashop admins went in and fixed where the error doesn't show but the customer doesn't get any feedback on the website indicating they successfully completed the checkout. I assume there should be a redirect page or thank you message of some form. What must I do to get this finished. Thanks for all your help. All my admin and ftp passwords should still be in your email. See topic above. Thanks again.

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10 years 1 month ago #199192

Hi,

What is the URL of the page at the end ?
Could you do a screenshot of what you see ?

Normally, the customer should be redirected to the page you specified in the "return URL" option of the paypal advanced payment method. What did you set there ?

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10 years 3 weeks ago #200189

Thanks, I didn't have anything in the return url it was blank.

I made a hidden menu & thank you page then put it into the Return URL. That was the info I needed on finding out where to put that. Thanks again!

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