"No Shipping method Found" Error

  • Posts: 65
  • Thank you received: 4
9 years 6 months ago #202084

-- url of the page with the problem -- : xpr0ff.development.kandytech.net/
-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.5.17
-- Browser(s) name and version -- : Mozilla Firefox 38.0
-- Error-message(debug-mod must be tuned on) -- : "No shipping method found" ( joxi.ru/D2PVGKXh8zyxr3 )

Hello,
I'm using Hikashop with Australia Post shipping plugin.(we are only dealing with domestic shipping to Australia)
The shipping works fine without the restrictions. joxi.ru/E5mdLwgIO0Dlm1
but as soon as i add them it gives the error. joxi.ru/D2PVGKXh8zyxr3

The restrictions are:

the order must be over $19 and under $59.

and how can i set up free delivery for over $59?

URL: xpr0ff.development.kandytech.net/

Thank you
-Dilum-

Last edit: 9 years 1 month ago by dilum_tharaka.

Please Log in or Create an account to join the conversation.

  • Posts: 82910
  • Thank you received: 13379
  • MODERATOR
9 years 6 months ago #202108

Hi,

1. Are you sure that your order is between 19 and 59 AUD ?
Otherwise, you'll get that error.
Did you take into account the "with taxes" setting of your shipping method ?
It could well be that you have that option turned off and that the total price with taxes is 20 but the total price without taxes is 18 and thus the shipping method is discarded.

2. For free delivery above 59 AUD, you need create create a shipping method of the type "manual shipping methods plugin" with a price of 0 and a minimum price of 59 AUD.

The following user(s) said Thank You: dilum_tharaka

Please Log in or Create an account to join the conversation.

  • Posts: 65
  • Thank you received: 4
9 years 6 months ago #202157

Hello,
1. Yes,i checked again and it's between 19 and 59 AUD .
The tax option was turned off,but i enabled it and still the result is same.(the error pops up.) :(
I can give you the Logins for the back-end .

2. Thanks :cheer: ,free shipping method works but it gives this error: joxi.ru/MAj7Z3xhOBEbre

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
9 years 6 months ago #202174

Hello,
1.
Did you set the "Include virtual products price" and "With tax" options to YES to be sure that every price is "used" for the restrictions options ?
2.
As it's said on that error message, you should check if you've correctly configured your payment methods

The following user(s) said Thank You: dilum_tharaka

Please Log in or Create an account to join the conversation.

  • Posts: 65
  • Thank you received: 4
9 years 6 months ago #202243

1. They are set to Yes ,Still the same problem.
I can give you the logins for the site.

Update:
Shipping is working now but, as soon as i select the shipping method it shows this error. joxi.ru/xAeN6LRuqDKPry and when i add different products the shipping Calculations are wrong.
payapl plugin is configured to maximum price of AUD 58.- joxi.ru/v29doLkhwMn9mG
paypal plugin for free shipping is configured for minimum price of AUD59 -http://joxi.ru/KAxdNnWhjO9zA8

Last edit: 9 years 6 months ago by dilum_tharaka.

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
9 years 6 months ago #202256

1. They are set to Yes ,Still the same problem.
I can give you the logins for the site.

Sure, yo can send it to me through a private message so that I can check your Payment error message.

I can complete the checkout process successfully.
Why do i get this error?

I'm not having that error on my end, I'll have to directly test it on your website.

Last edit: 9 years 6 months ago by Mohamed Thelji.
The following user(s) said Thank You: dilum_tharaka

Please Log in or Create an account to join the conversation.

  • Posts: 65
  • Thank you received: 4
9 years 6 months ago #202376

Login details sent

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
9 years 6 months ago #202447

Hello,
I just tested ti on your website and note that you were only having that issue because you have restricted your payment method to your 2 Australia post shipping method, so if your don't have any Australia post shipping method available for the address that you have set and your order weight/dimensions, your payment method won't be displayed.
The solution will just be to remove the restriction that you have set on the "Shipping methods" option of your Payment method configuration page.

The following user(s) said Thank You: dilum_tharaka

Please Log in or Create an account to join the conversation.

  • Posts: 65
  • Thank you received: 4
9 years 6 months ago #202476

Hello,
That worked. :woohoo: Thank you so much.Hikashop support is amazing. :)
I have 1 last question.
How can i calculate the shipping for aus post(How can know the AUS post shipping plugin Calculations are correct).


Regards
Dilum

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
9 years 6 months ago #202532

Hello,

The Australia post shipping plugin only send details of your order to the Australia post platform, and then display available rates which are returned from the Australia post platform.

There is no option to do what you want, but Australia post should have on there website a page where you can know the price for each package that you'll send.
You should then check their website or directly ask them.

The following user(s) said Thank You: dilum_tharaka

Please Log in or Create an account to join the conversation.

Time to create page: 0.080 seconds
Powered by Kunena Forum