Admin order notification email

  • Posts: 106
  • Thank you received: 5
  • Hikaserial Standard Hikashop Business
9 years 6 months ago #202726

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.4.39

Is there any way to configure when the admin order notification emails get sent? Right now, we receive them before payment is made. That is fine if the customer is mailing in a check, but for credit card transactions, it would be preferably to get this email only once payment is made.

Please Log in or Create an account to join the conversation.

  • Posts: 82910
  • Thank you received: 13379
  • MODERATOR
9 years 6 months ago #202732

Hi,

That email is sent when the order is created. A second one is sent when the payment notification is received.
You could disable that email and instead configure the check payment method to change the status of the order to something else and turn on the "send the notification" setting.
Then, simply enter your email address in the BCC field of the order status notification and you would receive a copy of the user order status email for your credit card payment method after the payment and a copy of the user order status email for the check payment method at the end of the checkout.

Please Log in or Create an account to join the conversation.

Time to create page: 0.054 seconds
Powered by Kunena Forum