Prevent e-mail sending before payment is ready

  • Posts: 235
  • Thank you received: 4
9 years 3 months ago #210868

-- url of the page with the problem -- : www.schuurpapierxl.nl
-- HikaShop version -- : 2.5.0
-- Joomla version -- : 2.5.28
-- PHP version -- : 5.5
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : -

We want an order-e-mail only when the payment succeeded.

Now we (and also the customer) get an e-mail directly after according the order in the checkout screen. The customer is being sent to the payment provider, but if the payment didn't succeed we don't want an e-mail.

Is that possible?

Jan

Please Log in or Create an account to join the conversation.

  • Posts: 82910
  • Thank you received: 13379
  • MODERATOR
9 years 3 months ago #210882

Hi,

Yes. Deactivate the "order creation notification" email and the "order administrator notification" email via the menu System>Emails and you won't receive emails before the payment of the order.

Please Log in or Create an account to join the conversation.

Time to create page: 0.051 seconds
Powered by Kunena Forum