Guest Checkout - Modify/Undo Selection

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9 years 3 months ago #212378

-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.3
-- PHP version -- : 5.5.27

Hi,

I have setup HikaShop Essential (2.5.0) and have a problem with the Guest checkout option.

Currently the user is provided 3 options on checkout.

1. Login (If they already have an account)
2. Registration (If they want to register an account)
3. Guest (If they want to proceed without making an account)

If the user selects Guest and proceeds, they are unable to change this option. I would like to allow them to change this selection if they wish to do so (e.g. if they decide half way during checkout that they would prefer to create an account).

Can you please let me know how to achieve this?

Thank in advance :)

Last edit: 9 years 3 months ago by Azad.

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9 years 3 months ago #212390

Hi,

It is not possible to change the checkout login/registration/guest method once it is selected.
The only way is to finish the order.

Last edit: 9 years 3 months ago by Xavier.

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9 years 3 months ago #212637

Xavier wrote: Hi,

It is not possible to change the checkout login/registration/guest method once it is selected.
The only way is to finish the order.


That's a pretty poor design! Why would you not provide the user the ability to change their selection?

Even if the user clears their cart half way through purchasing (and don't complete their purchase) they are still not given the login type options again. It remembers the Guest selection and doesn't allow the user to change this even when they want to start from scratch.

This definitely needs to be fixed.

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9 years 3 months ago #212643

Hi,

We're working on a new checkout system for HikaShop and it will have to possibility to handle that. But for now, there is no easy way you can add that capability and would require complex hacks of the code.

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9 years 3 months ago #212686

nicolas wrote: Hi,

We're working on a new checkout system for HikaShop and it will have to possibility to handle that. But for now, there is no easy way you can add that capability and would require complex hacks of the code.


Okay. Thank you for adding this functionality. While you are developing a new checkout system, could you also implement a back/previous button for the checkout stages as well please. These two features are pretty crucial for the checkout component.

Thanks again :)

Last edit: 9 years 2 months ago by Azad.

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9 years 3 months ago #212703

Hi,

The "back/previous" is already there in HikaShop, thanks to the "checkout bar".
You can click on a previous step to go directly to that step.

But I understand that a button could be more easy to understand for end users.
I put a feature request in my checkout TODO list.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 2 months ago #213009

Jerome wrote: Hi,

The "back/previous" is already there in HikaShop, thanks to the "checkout bar".
You can click on a previous step to go directly to that step.

But I understand that a button could be more easy to understand for end users.
I put a feature request in my checkout TODO list.

Regards,


Yes, it's very hard to know those workflow steps at the top are actually links. Especially since there is a next button at the bottom right, users expect a back button to be available on the left.

I also found another feature which seems to be lacking; a clear/empty cart link (both in the mini cart, and the main cart page at checkout).

Last edit: 9 years 2 months ago by Azad.
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9 years 3 weeks ago #219748

When can we expect the release with the new back/previous button?
I need it as well!

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9 years 3 weeks ago #219749

Hi,

Please be patient.
We have a lot of work with HikaShop 3 ; it is really huge and it requires time.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: proo4509

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