Register & Checkout WITHOUT email confirmation?

  • Posts: 195
  • Thank you received: 5
  • Hikashop Business
9 years 2 months ago #212933

-- url of the page with the problem -- : www.cmdnet.org
-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.3
-- PHP version -- : ?
-- Browser(s) name and version -- : various

Is there any way to require users to register during the checkout process (i.e. complete the form to register or login) but then allow the the checkout to proceed WITHOUT waiting for the user to confirm their account?

We need to collect user data on all orders; however, we don't want them to have to wait for the confirmation email to be able to complete their purchase.

We still want that confirmation email sent - which should restrict them from logging in until they confirm.

We're getting cart abandonment due to various problems with the email confirmation receipt (being sent to spam/promotions folder, email server delays, etc.).

Please Log in or Create an account to join the conversation.

  • Posts: 26159
  • Thank you received: 4028
  • MODERATOR
9 years 2 months ago #212934

Hi,

That setting is related to Joomla and not to HikaShop.
If in Joomla you asked for a activation by email, HikaShop need to send a confirmation email for the activation.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 195
  • Thank you received: 5
  • Hikashop Business
9 years 2 months ago #213037

No ... I want Joomla to still require confirmation to log-in after registration (no matter where it happens); however, I want HikaShop to allow the check-out procedure to continue without needing to have the user confirm their user account.

Right now, if a user tries to check out (when they have purchased an item that requires a Joomla account - i.e. an AkeebaSubs subscription) they must complete the registration and then wait for the email and confirm their account before they can proceed to the payment steps.

We want them to be able to continue through the check out process (after completing the HS registration form) and be allowed to pay BEFORE they need to confirm their account.

Please Log in or Create an account to join the conversation.

  • Posts: 82910
  • Thank you received: 13379
  • MODERATOR
9 years 2 months ago #213074

I see what you mean. There is no option to do that.
It would probably be possible to do it by manually getting the user_id after the registration (in a hikashop plugin) and setting it in the session like that:
$app = JFactory::getApplication();
$app->setUserState( HIKASHOP_COMPONENT.'.user_id',$user_id );
and allowing guest checkout (and hiding it if you don't want to display it on the checkout as a choice).

Please Log in or Create an account to join the conversation.

  • Posts: 195
  • Thank you received: 5
  • Hikashop Business
9 years 2 months ago #213130

That sounds like it might be an option for this client.

Is this (custom plugin) something that your staff could do?
If so, can you give me a rough estimate on time/cost?

Please Log in or Create an account to join the conversation.

  • Posts: 82910
  • Thank you received: 13379
  • MODERATOR
9 years 2 months ago #213171

Hi,

We won't be able to help you with that customization. If you need a third party developer to help you with that, you can contact our partners:
www.hikashop.com/home/our-partners.html

Please Log in or Create an account to join the conversation.

Time to create page: 0.064 seconds
Powered by Kunena Forum