Checkout Page - The Requested Page Can't Be Found

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9 years 1 month ago #217997

-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.4

After I register on the checkout page, it takes me to the page below with the notice "The requested page can't be found.".

www.mywebsite.com/.../checkout/task-step/step-1.html

What is causing this?

Thanks!

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9 years 1 month ago #218065

Hello,
Can you test it without any SEF module/option to see if it's coming from it ?
Thanks.

Last edit: 9 years 1 month ago by Mohamed Thelji.

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9 years 1 month ago #218234

I'm sorry but can you clarify what you mean and where I can find what you are referring to?

Thanks!

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9 years 1 month ago #218236

Hi,

Mohamed asked you to deactivate temporally the SEF (Search Engine Friendly URLs) in your global Joomla configuration.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 4 weeks ago #218885

I'm getting the same message, and it's taking me to this page:

www.mywebsite.com/index.php?option=com_h...ep&step=1&Itemid=131

Thanks!

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9 years 3 weeks ago #219187

Any update / suggestion on this please? Do you need the link to take a peek?

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9 years 3 weeks ago #219190

Hi,

The error that appear there is: 403 access forbidden
But the data sent to the website is just normal.
So I don't really get why you would have that result.
Could that come from a security extension on your website or a security module of apache on your web server ?

I would recommend to talk about the issue with your hosting company or system administrator and look at the apache error log for useful information about this 403 error.

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