'Terms and Conditions' and 'Finish' not working

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9 years 1 month ago #218114

-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5
-- PHP version -- : 5.5.11
-- Browser(s) name and version -- : IE 11

When I click on " Please accept the Terms and Conditions before proceeding ", it just goes to the top of the page.

It was working ok with 2.4, now that I upgraded to 2.6 that's broken.

And when I select "FINISH" button, it doesn't do any transaction. Again, 2.6 broke it.

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9 years 1 month ago #218128

I disabled the AppShaper template's "Compress CSS" and "Compress JavaScript" and it works.

BUT I have to press Finish TWICE. Why???

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9 years 1 month ago #218149

Hi,

I've just tried on your website to place an order and I didn't had to click twice on the "finish" button. Only once.
Usually, this happens when you turn off the "auto select" and/or "auto submit" settings of the Checkout tab of the HikaShop configuration and is not related to the update.

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9 years 1 month ago #218191

I set both the settings "Auto select default shipping and payment methods" and "Auto submit shipping and payment methods selection" to Yes, and I still have to click Finish twice. Tried it in Chrome and in IE.

Last edit: 9 years 1 month ago by hikalikethat.

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9 years 1 month ago #218205

Hi,

Since I'm not able to reproduce the problem on your website, could you provide a clear step by step set of instructions to reproduce the problem on your website ?

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9 years 1 month ago #218346

logged in to website, added SAL to the cart (SAL70), chose Purchase Order of 1234, clicked "accept terms" checkbox, and then pressed Finish

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9 years 1 month ago #218505

That's normal. That's because you need to click once to validate the payment method order number and a second time to finish.
If you select PayPal, you can see that it goes with only one click.

That has always been like that and it has nothing to do with the update.

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9 years 1 month ago #218542

How to remove the click for the payment method, even though the user already clicked on one of the radio buttons to select a payment method? I mean, just clicking on a payment method should be enough. Users, when they click on Finish, expect the transaction to take place.

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