Select state doesn't work when changing country

-- HikaShop version -- : HikaShop Essential 2.6.0 [1510211553]
-- Joomla version -- : 3.4.5.
-- PHP version -- : 3.4.5.
-- Browser(s) name and version -- : Firefox 41.0.2

Hi,

First, please consider this regarding your message "Do you really need to create this topic?"
How am I suppose to find an answer in you forum if there is no search provided?
You have over 230 pages of topics only on "checkout" alone...Of course that people will continue creating new topics because is nearly impossible to find an answer.

Now (please note that I sent you admin login credentials via contact form on your site), this is my issue:

When I try to select state it doesn't work after changing country.
Please see this video: drive.google.com/file/d/0B7I3rKf3TOHbMXZ...Sk0/view?usp=sharing

Looking forward to hear from you in order to solve this issue.
Thank you!

Hi,

There must be some other reason. The template exception by Templaza is recommended on you site here: www.hikashop.com/download/templates-for-hikashop.html and it is Bootstrap 2 compatiple.

Please, let's solve this issue a.s.a.p.

Thank you!

Hi,

Please try to solve/answer this issue faster. We need to move forward with this project. If you can't solve it than we must ask for a full refund opening a resolution in our PayPal account.

Thank you!

Hi,

As Jérome said there is the error "ReferenceError: hikashopToggleFields is not defined" displayed when trying to change the country. And because of this the state dropdown can't be refreshed correctly.

This function is defined in the class "field" (administrator/components/com_hikashop/classes/field.php, function jsToggle() ).
Do you have class override on that class ?

Maybe an override created by the template, do you have this issue with the Joomla default template ?

Hello!

We provided FTP login credentials to Templaza team and hope they will fix the issue. If they will say there are some or other HikaShop problems I will post their answer here. Also if the issue is solved.

Thank you!

Hello,
We contacted Templaza team and this si their answer:

Star Mai - Thursday, 29 October 2015 00:14 [Update #21]
Hello,

Thanks for waiting.

Our developer checked your site with the Joomla template, not the Exception and the problem remains.

Please contact Hikashop to get support about this.
You can see the bug in the image attached.

Hope that the problem will be solved soon.
Thanks and Best Regards,

done!