Guest Checkout - not being redirected to payment

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9 years 3 weeks ago #219163

-- url of the page with the problem -- : www.epma.com/publications
-- HikaShop version -- : 2.6.0
-- Joomla version -- : 2.5.28
-- PHP version -- : 5.4
-- Browser(s) name and version -- : Firefox

I've got a problem with the Guest Checkout, and Create an Account checkout.
When a user checks out via one of these methods, they will not be redirected to the payment gateway (SagePay) [1] and instead will just see a screen that says "Thanks for your purchase" [2].

In the back-end order screen, the Payment method field will be blank [3], and when the user is logged in via the front-end, there is a Pay Now button that doesn't go anywhere [4,5].
If I edit this as an admin [6] - changing it from 'None' to 'Sagepay', then the user can now see the payment option in the front-end [7].

Do you know why this might be happening?

I have also attached our checkout config.

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9 years 3 weeks ago #219183

Hi,

I think that it's because you removed the "payment" view from the "checkout workflow" setting of your HikaShop configuration.
Thus, payment isn't mandatory anymore to finish an order through the checkout.
If you want to hide that area, you should rather add CSS code:
www.hikashop.com/support/support/documen...ize-the-display.html

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9 years 3 weeks ago #219226

Thankyou! That was it. I should have realised really as I've already done the same for the Shipping (hidden it via css)!

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