-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : Chrome 36.0.1985
Hi admin
I've seen a similar query to this before that you resolved but have followed your recommendations without success so please need your help. I use Hikashop (NZ) payment processor plugin & I want to setup the plugin to automatically change order status to confirmed after payments. Payments can be made with the plugin but hikashop isn't notified automatically and order status still says created instead of confirmed that is, The orders status still says created after orders has been paid for.
What is peculiar is that this used to work fine until recently, so I wonder if this has anything to do with an upgrade / setting change?
So, how do I ensure transaction status is automatically updated for accepted payments?
I've configured the specific elements of the plugin as advised by the details within the Swipe HQ developer documentation. I've disabled the Hikashop notification plugin as you suggested for a similar helpdesk query. I wonder perhaps if the problem is the "LPN URL" that I have added to the settings within my Swipe HQ settings page. For this URL I've used the following:
animaloutfitters.nz/index.php?option=com...pl=component&lang=en
2. How do I prevent the Thank You for your Business message appearing when payments have been declined?
I attach a word file showing the relevant extract from their documentation.
File Attachment:
File Name:
swipe.doc
File Size:61 KB
Your support and advice would be very welcome. Thanks.