Products cant be removed and updated (on cart)!

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9 years 5 days ago #221686

-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5
-- PHP version -- : 5.5.30

Hello!

When one ore several products are added to the cart, the order no longer can be modified!
When i increase or decrease the products and hit the refresh button, there is no change made. Same with the X delete icon. It sets the amount of product in zero but still in the upper part shown the number of products avaliable in cart-and its not zero. Also, if i have multiple products on the cart, and wish to remove one product, i want to stay in the same page since it redirects me to login/register page!


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Last edit: 9 years 5 days ago by besar.

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9 years 5 days ago #221701

Hi,

The issue is that you have some customization of the cart on your checkout which actually displays the cart twice on the page:
take.ms/XeHto
And you have CSS on your template to hide the second one and only display it on mobile devices.
Because of that, when you change the quantity of a product in the first cart, it is not taken into account as the second one overwrite the quantity value.
You'll have to remove that customization of the cart display in order to only display it once, as it is the case by default in HikaShop and it will work fine.

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9 years 5 days ago #221745

Thank you on the problem detection. But how can I fix this issue. Some guy playing around with the template did this and now we decided to go online and have this big problem on our shop.

Our old site was hika,teslaandmore.com and we transfered on e-driver.net

Thank you for your help

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9 years 4 days ago #221751

Hi,

As Nicolas said:

You'll have to remove that customization of the cart display in order to only display it once, as it is the case by default in HikaShop and it will work fine.

You have to remove the override of the view "checkout / cart" (do a backup first) and then only edit it with some css rules to display / hide elements inside.

www.hikashop.com/support/documentation/s...ize-the-display.html

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