Inconsistent Layout Display of Checkout Page

  • Posts: 3
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8 years 11 months ago #223477

-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5
-- PHP version -- : 5.5.30
-- Browser(s) name and version -- : Chrome 47.0.2526.73 (64-bit)

Hi; I am having trouble determining how to make the Checkout page display consistently when I click the "Proceed to Checkout" button from a static page (like the Home Page, or the About Page) - versus when I click the "Proceed to Checkout" button from a dynamic page, like one of the product gallery or product detail pages.

For example - if I add an item to my cart, and then click the "Proceed to Checkout" button from a dynamic product detail page, (like this: www.p3proswing.com/site2/index.php/shop-...s/simulator-packages ) the layout is displayed correctly.

But - If i go to the Home page ( www.p3proswing.com/site2/ ) and click the "Proceed to Checkout" button, the layout is displayed Incorrectly - the components appear to be repeated in three columns and there are elements from the home page layout in the background.

I have uploaded a video showing and explaining the problem to YouTube here: www.youtube.com/watch?v=xjr_Z8qQzsw&feature=youtu.be

If it helps - this issue appears to be related to the URL path, maybe?

When I click "Proceed to Checkout" from the Home Page... the URL path that loads is this: " www.p3proswing.com/site2/index.php/component/hikashop/checkout "

When I click "Proceed to Checkout" from the Packages product gallery page, the URL path that loads is this:
" www.p3proswing.com/site2/index.php/shop-...or-packages/checkout "

I think that somehow - the "/component/hikashop/checkout" url is tied to a different template? And that is why it is loading a different layout than the "/shop-all-products/simulator-packages/checkout" url? I just don't know how to correct it so they all load the SAME layout.

Please help.
Thank you
-shawn

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  • MODERATOR
8 years 11 months ago #223479

Hi,

We have a specific option you can use in such cases. It's the option "force a menu on checkout" that you can find in the Checkout tab of the HikaShop configuration.
There, specify the menu item where you want the checkout to be displayed and you'll get the same menu item on the checkout (and thus the same display) regardless from where you access it.

The following user(s) said Thank You: scohen

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