Checkout white screen

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8 years 11 months ago #224365

-- HikaShop version -- : HikaShop Starter 2.3.2,
-- Joomla version -- : 2.5.22
-- PHP version -- : 5.4.44
-- Browser(s) name and version -- : Google Chrome Version 47.0.2526.80 m
-- Error-message(debug-mod must be tuned on) -- : **Session**
__default
session.client.browser ⇒ Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/47.0.2526.80 Safari/537.36
user
session.token ⇒ f1afe5e5bef68e4ccc39fe69e94111bd
ck_submital
hikashop_viewed_products
**Profil d'information**
Application 0.000 seconds (+0.000); 0.36 MB (+0.364) - afterLoad
Application 0.077 seconds (+0.077); 2.95 MB (+2.591) - afterInitialise
Application 0.148 seconds (+0.071); 4.88 MB (+1.926) - afterRoute
Application 0.266 seconds (+0.118); 8.33 MB (+3.452) - afterDispatch
Application 0.272 seconds (+0.006); 8.46 MB (+0.123) - beforeRenderModule mod_menu (Menu principal)
Application 0.282 seconds (+0.009); 8.51 MB (+0.051) - afterRenderModule mod_menu (Menu principal)
Application 0.282 seconds (+0.000); 8.50 MB (-0.002) - beforeRenderModule mod_banners (Bannière Arrimage)
Application 0.293 seconds (+0.011); 8.75 MB (+0.243) - afterRenderModule mod_banners (Bannière Arrimage)
Application 0.293 seconds (+0.000); 8.74 MB (-0.004) - beforeRenderModule mod_languages (Changement de langues)
Application 0.301 seconds (+0.007); 8.85 MB (+0.108) - afterRenderModule mod_languages (Changement de langues)
Application 0.304 seconds (+0.004); 8.90 MB (+0.046) - afterRender

Last edit: 8 years 11 months ago by Jerome. Reason: The Joomla debug console is not the error message.

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  • Posts: 12953
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8 years 11 months ago #224371

Hello,

Can you download the last Hikashop version through our website, install it, and test it again ? If it's still not working, can you :
- Activate the Joomla debug mode ("Administration->Global configuration->System->Debug System/Language")
- Set the "error reporting" option of the Joomla configuration to "maximum"
- Test it again so that you can see if it display an error message which will help you to understand from what your issue is coming.

Thanks.

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