Recaptcha plugin on registration

Well the old version of the Hikashop Recaptcha plugin work!


Now on to the next problem : Account verification email isn't being sent, but I'll search the forum first.


Be in touch.

Hi. I'm having the same problem: I installed the HikaShop ReCaptcha v2 plugin, and everything seems to work fine until the user presses the register button. Then the following error appears: "We couldn't contact the reCAPTCHA server to verify your answer. Please try again."
The user is created, but no email is sent, so there's no way to finalize registration.
I uninstalled the Joomla recaptcha module and checked in all the places I could find to make sure it was disabled everywhere (there's plenty of info on that if you Google "turn off the joomla captcha plugin"). Anyway, I'm dead in the water right now. No way to allow user registration without completely disabling captcha, meaning that I have to spend my life deleting fake users created by spambots.
Any help would be greatly appreciated.

@ben1265

are you on the latest version of the Hikashop recaptcha plugin?

Rene

Yes I am. I upgraded HikaShop last week and downloaded the plugin last night.

@ben1265

you could try the older version of the plugin, but then you probably will not have the recaptcha doing something useful on guest check-out.

Since this is a fresh install could you check if a new account is created in Joomla and in Hikashop on registration. I think that, with the current plugin, a new user is not created in the Hikashop user list only in Joomla.

Rene

You are correct, the Joomla users that got registered (but not activated) while the plugin was enabled do not have a Hikashop counterpart.
If you'd like to take a look at the system , I can give you access.

@ben1265

Well it's part of the puzzle, giving me access will not fix it since I have the same problem.

If you only need it for the registration and request information (I do not use the vote and comment so do not know if it will work) then you could try the older version from page 1 of this topic.

Just uninstall the current version and install the old version and enter your recaptcha keys.

Rene

Great !!!!!!!!!!!!!

Thanks for addressing this issue.
I'll be trying it out today.
I'll let you know how it goes...

It's still failing for me...

Super, the new version does work with no problems at all.

Thank you so much,

Rene

Has ANYBODY figured this out? My registration form was working fine -- as was the contact form. Now neither work and I get the
We couldn't contact the reCAPTCHA server to verify your answer. Please try again.
error. No users are created, and nothing has changed within the site.

All other captcha settings are disabled as per all of the posts before this one. I also uploaded and activated the new plugin version. I have been trying for hours to resolve and get nowhere.

No new plugins were installed, nothing at all changed on the site. There is a chance the PHP version was changed at my host, but I don't think so. It's the only thing I can think of.

HELP,.... anyone? Surely this must be resolved by now and someone must have the answer.