error 500 for term and condition

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2 years 10 months ago #338904

-- HikaShop version -- : 4.4.4
-- Joomla version -- : 4.0.5
-- Error-message(debug-mod must be tuned on) -- : UnknownAssetException
There is no "template.cassiopeia.rtl" asset of a "preset" type in the registry.

hi
I selected the terms and conditions article in the checkout workflow. But in the window that opens, instead of the text of the terms and conditions, it shows an error of 500. Because this window needs the default Joomla's Cassiopeia template files to display. But I designed my own template and I do not need the CSS and JS files of the default Joomla template. Please fix this.
Thanks

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2 years 9 months ago #338920

Hi,

That popup doesn't require the Cassiopeia template files.
However, it uses the component.php file of the template (like for all the popups on the frontend).
So please make sure you have that file and that it is properly filled and that you adapted it to your template.
Also, to say something more precise, please activate the "debug system" setting of the Joomla configuration in order to have the full error message in the popup.
That way we'll better understand what is the issue.

The following user(s) said Thank You: levelup

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  • Posts: 124
  • Thank you received: 6
2 years 9 months ago #339084

You are right. I used the default joomla template component.php and in this file the CSS and JS files are included.

The following user(s) said Thank You: nicolas

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